Job description
About the role:
As a Senior Product Manager of the Experience Team you will play a key role in shaping the future of the Going mobile app. Your focus will be on uncovering customer & process pain points, testing hypotheses, and translating insights into actionable product strategies and experiences that drive material business impact in the form of new paying members.
You are ambitious, with a honed product intuition, eager to dig into the travel problem space understanding the unique position Going has as a subscription product. You invest the least to learn the most. You are able to identify major assumptions and risks up front in order to build clear hypotheses for iterative learning.
As a key player in shaping our product vision, you’ll not only own your roadmap, but you proactively share lessons learned with others, so that the mistakes we collectively make are only new ones.
We’re a remote first company, so to be successful, you are comfortable with ambiguity, autonomy, and thinking through complexity in a way that results in clear and concise outcomes to the cross functional organization.
You’ll work with a talented team of full stack engineering, design and analysts who expect you to use data and experimentation to guide your decisions, balancing risk-taking with the need to deliver impactful results in short cycles. Aside from your direct squad you’re exceptionally comfortable thinking about the go to market application of your products, partnering with Marketing, PR and Member Success.
We have some ambitious goals, but that’s never stopped someone like you (or us)!
This is a huge opportunity to join a special (we’re bootstrapped and profitable) company at a key inflection point to surpass our members’ expectations and take their experience to new heights. This role will report to the VP of Product.
What you bring to the table:
Start-up Mentality: You have a track record of optimizing existing product lines, and/or building new, revenue-generating ones from the ground-up iteratively for consumer facing apps within a start-up environment.
Ownership & Accountability: You do whatever it takes to move the team forward. You are laser focused on understanding, refining, and articulating the problem your team is solving, whether its big or small.
Go Deep: When needed, you sweat the technical details, using them to enhance your strategic problem solving skills.
Data Driven: You are hungry to dive into customer and business data to inform your decision making, or prioritize data where there are gaps. You invest the least to learn the most. You are able to identify major assumptions and risks up front in order to build clear hypotheses for iterative learning.
Simplifying Complexity: You value clarity over verboseness. You strive to be efficient in all ways, from your daily cross-functional communication to the product experiences you bring to life.
Big Picture Thinking: You are able to develop products that tie together member opportunities and what is most strategically sound for the business for the end to end product journey.
No Ego: You work backwards from the business and customer goals, going where the data tells you to prioritize impactful outcomes. You don’t blur the lines between product intuition and personal biases.
Must have’s:
3+ years of consumer facing mobile app Product Management experience
Comfortable in a start-up environment and/or successfully launched 0-1 products end-to-end
Proven track record of providing impactful product solutions and making data-driven decisions in the form of business performance outcomes
Deeply familiar with event tracking, experimentation frameworks and how to appropriately assign the right-sized methodology to the lifecycle stage of the product
Close working experience and collaboration with the following roles: Front End Engineers, Back End Engineer, UX/UI Design, and Marketing
Ability to proactively think through complex problems and bring others along for the journey with concise communication and storytelling
Roadmap approach that is highly adaptable to the greater business context and leading indicators
Must be legally authorized to work in the United States and plan to work full-time in the United States
Nice to have’s:
Strong understanding of the travel industry
Subscription experience
Proficiency with SQL
Benefits & Perks you’ll love…
The salary for this role is $160,000 + equity
100% remote work environment
Annual team retreats, with past destinations including Vancouver, Punta Cana, and Mexico City. We’re heading to Washington DC this fall!
Open vacation policy, with a 15-day minimum
Comprehensive health, vision, dental, and life insurance
401(k) with a 5% match
$750/quarter remote work, wellness, and wisdom stipend
Up to 12 weeks of paid family leave
Meetup stipend when you cross paths with a co-worker
Continuing education & development reimbursement
Challenging problems to solve and an awesome team to collaborate with every single day
We want you to bring your authentic self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to ancestry; age; appearance; color; gender identity and/or expression; genetics; family or parental status; marital, civil union, or domestic partnership status; mental, physical, or sensory disability; national, social or ethnic origin; past or present military service; sexual orientation; socioeconomic status; race; religion or belief; hair length; organ donor status. Going is an E-Verify employer.
If you require a reasonable accommodation or assistance for any part of the interview and employment process, please contact us at [email protected] and let us know the nature of your request.
