Job description
Role- Senior Program Manager
Location- Plano, TX (Hybrid with Travel)
Role Overview:
As the Program Manager ,you will lead the successful delivery of two large-scale infrastructure programs-AIM (Application Infrastructure Maintenance) and TLM (Technology Lifecycle
Management)-spanning five key projects across PepsiCo’s manufacturing, warehouse, and data center sites.
You will oversee program strategy, drive cross-functional coordination, manage execution milestones, and ensure on-time, high-quality delivery aligned with client’s expectations.
Key Responsibilities:
Program & Portfolio Leadership
- Lead end-to-end delivery of AIM and TLM infrastructure programs across 30+ U.S. sites.
- Develop and maintain program-level roadmaps, RACI, governance structures, and milestone tracking.
- Partner with Portfolio Director and Technical Director to align program execution .
Project Management Oversight
- Oversee planning, execution, and closure of:
- WCS OS/DB/Application Upgrades
- Manufacturing P2V Migrations
- GES Compute Refresh
- TLM Compute Refresh (Azure + Datacenter Servers)
- FPS Print/File Cloud Migrations
- Lead risk mitigation, budget adherence, vendor management, and stakeholder coordination.
Stakeholder Engagement & Communication
- Interface with customer for roadmap alignment, escalations, and sign-offs.
- Coordinate across cross-functional teams including Field IT, WaveTech, Rubrik, NetApp, HCL DNS, and
App Owners.
- Drive cadence calls, reporting, and change management communications.
Execution Excellence
- Ensure deliverables meet quality and timeliness expectations per milestone contracts.
- Guide Cutover, Hypercare, Site Coordination, and Post-Migration Operations across waves.
- Drive lessons learned, documentation closure, and continuous improvement.
Required Skills & Qualifications:
- 10-15+ years of experience managing large-scale IT infrastructure programs, preferably in Manufacturing,
FMCG, or Supply Chain environments.
- Strong experience in data center transformation, compute/server refresh, and virtualization.
- Proven success managing cross-functional programs across offshore, nearshore, and onsite teams.
- Expertise with project management methodologies (Agile, Waterfall) and tools (MS Project, JIRA,
ServiceNow).
- Ability to manage milestone-based financial tracking and performance-based credits.
- Excellent written and verbal communication skills; confident in executive stakeholder discussions.
- PMP or PgMP certification preferred.
Key Traits:
- Results-driven and strategic thinker
- Calm under pressure; proactive problem solver
- Strong vendor management and conflict resolution skills
- Comfortable leading in a matrixed and multicultural delivery environment
Travel Requirements:
- Occasional travel to high-priority sites (e.g., those with complex configurations, paging devices, or gate
boxes)
- Travel aligned with critical cutovers and site reviews
Skills Matrix:
- Program Management: End-to-end delivery of multi-million-dollar infrastructure programs.
- Stakeholder Communication: Executive-level reporting, cross-functional coordination.
- Infrastructure Modernization: Server refresh, cloud migration, virtualization (ESXi, Azure).
- Risk Management: Identification, assessment, and mitigation planning.
- Change Management: Managing cutovers, hypercare, post-migration support.
- Financial Tracking: Milestone-based billing, credit-at-risk tracking, vendor negotiations.
- Tools Expertise:
- Project Planning: MS Project, Smartsheet, Gantt tools
- Agile/Waterfall: Jira, Confluence, ServiceNow
- Collaboration: Teams, SharePoint, OneDrive
- Regulatory Compliance: Adherence to corporate IT, procurement, and security policies.
- Team Leadership: Coordinating offshore, nearshore, and onsite resources.
- Vendor Management: Overseeing third-party field techs, OEMs (Rubrik, NetApp, HPE).
