Job description
Position Purpose
The Senior Project Manager (SPM) follows the mission of Big Brothers Big Sisters of America (BBBSA) by supporting the Senior Director to ensure smooth progress in bringing BBBSA’s organizational projects to life. The SPM manages a portfolio of medium to large-scale projects aligned with BBBSA’s goals and strategic priorities, including implementing existing processes for system-level projects. The SPM focuses on cross-functional coordination to reinforce decision-making, monitor budgets, and track resources in conjunction with finance and department leads to ensure project success.
Location: Continental United States (100% Remote)
FLSA Status: Exempt, Full Time
Travel: %
Essential Duties and Responsibilities
Project Management: Facilitate, coordinate, and manage a portfolio of existing and new projects which may include developing, controlling, and directing simultaneous multiple projects.
- Intake: follow process for evaluation of project from intake/project request, to review submission, to discovery and assessing scope of work, to initiation and defining, prioritizing, and scheduling.
- Execution: carry out all assigned projects to completion; complete the tasks and deliverables outlined in the project plan.
- Monitoring & Decision-Making: monitor and control the progress of the project; make and communicate necessary adjustments to keep the project on track.
- Close-out: ensure that all deliverables have been completed and accepted, and that all project activities have been properly documented and closed.
- Draft reports to BBBSA’s senior leadership and model collaborative leadership for management of projects to achieve organizational goals and strategic clarity.
Project Governance: Manage projects through evaluation and analysis by gathering data for appropriate stakeholders and offering recommendations.
- Communication plan: Outline stakeholder engagement including information dissemination about project progress, issues, and decisions.
- Performance metrics: Track key performance metrics for each project, including project scope, schedule, budget, and quality, to effectively monitor project progress.
- Risk management: Ensure that potential risks to the project are identified and managed.
- Continuous improvement: Regularly review and recommend improvements to the project management program overall and the planning process.
Change Management: Partner with cross-functional teams implementing plans designed by team and department leaders.
- Cross-Collaboration: Co-manage cross-functional teams within BBBSA to complete assigned portfolio of projects.
- Systems Coordination [Asana]: Co-design methodologies, work plans, and processes for specific projects.
- Facilitate meetings and discussion and gather relevant data to guide departments in timely completion of project milestones.
- Dashboard: Day-to-day management of the projects, aiding in identifying issues, and offering solutions where appropriate.
- Track key metrics focused on strategic priorities.
- Partnerships: Co-manage partnerships with the Senior Director where applicable to achieve project goals
- Perform additional duties as needed to support project success, business needs, and department goals.
People Management
- Recruit, train, retain, and cultivate professional development of direct reports.
- Create a dynamic, supportive, and effective team that is impactful across the BBBSA and the Big Brothers Big Sisters Network.
- Lead and manage resources (people and capital) that retain and cultivate positive, measurable success.
- Monitor progress against performance targets; implements countermeasures as needed.
Culture
- Demonstrate commitment to BBBSA’s shared leadership competencies and organizational values.
- Provide consistent follow-up regarding assigned projects and after meetings.
- Cultivate an environment where all team members feel valued, included, and empowered to achieve their potential.
Education & Related Work Experience
Education Level: Bachelor’s degree or related educational / professional certification equivalency, i.e., Project Management Certification preferred; In lieu of degree, candidate must have demonstrated, proven years of related work experience as outlined below.
Years of Related Work Experience: Five (5) or more years’ professional leadership experience in youth development, education or nonprofit environment preferred, or equivalent corporate project management leadership. Advanced project management experience and capabilities. Ease in leading cross-functional teams, demonstrated ability to consistently meet tight deadlines in fast-paced environment.
Skills and Knowledge: Advanced skills in MS Outlook, Word, Excel, and PowerPoint; Highly skilled in project management, process/system development and development of effective implementation strategies; Prior position in a Project management office; Change management experience; Excellent verbal and written communications skills; Superior customer service skills, including good listening, problem diagnosis, establishing priorities and ability to manage and bring complex and detailed issues to resolution; Highly organized in approach, with ability to set and manage priorities; Flexible and ability to adapt to change; Project Management Certification.
Our Commitment
At Big Brothers Big Sisters of America, we recognize, affirm, and celebrate the backgrounds, lives, and experiences of all of our stakeholders, including youth, families, donors, volunteers, and staff. We ensure the opportunity for all voices and perspectives to be heard and honored. In the workplace, we foster an environment where all people can be their best selves. We affirm that every person has the opportunity to reach their full potential. We strive to realize the full potential that is within all of us by ensuring that all voices and perspectives are heard and honored.
Equal Employment Opportunity
BBBSA provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally-protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances.
Americans with Disabilities Act
Employee must be able to perform all essential job functions, with or without reasonable accommodation.
Job Responsibilities
The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. BBBSA may change the specific job duties with or without prior notice based on the needs of the organization.
Big Brothers Big Sisters of America is directly recruiting and hiring for this position. We are not engaging any staffing/recruitment firms or agencies for this position. If any candidate profile/resume/identifying information is sent to Big Brothers Big Sisters of America and/or Big Brothers Big Sisters agencies, we will not pay any referral or firm fees in relation to this information.
