Job description
At PicnicHealth, we’re building the future of non-interventional clinical research, powered by AI and centered on patients. Our mission is to make it radically easier, faster, and more affordable to generate high-quality real-world evidence. We’re replacing the legacy, services-heavy model with a modern, AI-first approach that unlocks insights from complex medical records at scale. By engaging patients directly through our personal health assistant, Picnic, which meets them where they’re at and delights them along the way (with an industry leading NPS of 76), patients participate actively in the research they care about.
PicnicHealth is already a trusted partner to 12 of the top 20 pharmaceutical companies. Our work spans 40+ disease areas and has supported over 60 peer-reviewed publications, including our first FDA submission to incorporate PicnicHealth data.
Founded in 2014, we’ve raised $100M+ from top investors like Amplify Partners, Felicis Ventures, B Capital Group, and Y Combinator. Our business running non-interventional studies more than doubled last year, and we’re growing even faster in 2025. We’re a team of doctors, patients, data nerds, engineers, and builders, reimagining how clinical research works — and we’re just getting started!.
The Opportunity
As a Sr Project Manager, Study Success (SSPM), you’ll be at the forefront of delivering high-impact, tech-enabled research and insights for our life sciences partners. You will blend deep knowledge of the clinical research space with operational excellence and a bias towards innovation, helping shape and scale our tech-forward, AI-powered approach to real world evidence generation. In this highly cross-functional role, you’ll drive the planning, implementation, and execution of studies, ensuring we deliver on time, with quality, and with a focus on creating value for our partners. You’ll collaborate closely with internal teams, including epidemiologists, biostatisticians, patient recruitment, operations, and product, and work directly with customers to create seamless, impactful study experiences for both the patients and partners that we serve at Picnic.
As the SSPM you’ll:
- Provide functional leadership and drive end-to-end study execution with a focus on operational excellence, customer satisfaction, and business growth - delivering projects on time, within scope, and aligned with strategic outcomes;
- Drive cross-functional execution by anticipating needs and risks, navigating trade-offs, and bridging internal expertise with client priorities to keep studies moving forward and high-impact;
- Implement clear and scalable project governance practices that drive visibility into progress, risks, and performance across study workstreams;
- Act as the financial steward of your studies: managing forecasting, reporting, and scope changes in close partnership with internal teams and external sponsors;
- Champion the adoption of AI-enabled tools that streamline study operations and automate manual workflows;
- Own the flow of study-critical information, ensuring that stakeholders stay aligned, risks surface early, and decisions are made with full context across functions and partners;
- Ensure successful and timely execution of study designs, patient recruitment, data collection, and analytics efforts;
- Monitor project progress, identify and develop appropriate solutions to mitigate risks, and implement corrective actions as needed to ensure a successful study outcome;
- Where needed, manage external vendor workstreams for the relevant research studies; and
- Work internally to inform and influence how we scale our tech-forward platform to streamline delivery.
You are a great fit if you have:
- Bachelor’s degree, preferably in life science area or public health, along with 5 years working in the clinical trials/research industry, with at least 2 years leading and managing full-service research studies;
- Experience working with observational or low-interventional research studies, including both site-based and decentralized studies;
- Experience leading complex real-world or clinical research studies using structured project management methodologies (PMP or equivalent);
- Direct experience with medical records and claims data in the biopharmaceutical or RWD industry;
- Strong history of driving outcomes across multidisciplinary teams, including scientific, technology, patient engagement, and commercial stakeholders;
- Excellent communication, collaboration, and interpersonal skills that can motivate and influence other teams to action;
- Solutions-driven mindset with the ability to anticipate blockers, manage ambiguity, and keep projects on track;
- Meticulous attention to detail and a commitment to quality;
- Well-versed in relevant research regulations (e.g., ICH-GCP, HIPAA), with the judgment to apply them in evolving, tech-forward models; and
- Comfort working in a tech-enabled or AI-enhanced environment, with curiosity around how technology can drive scale, speed, and quality.
We expect all team members to be amazing in their roles and, ultimately, to move the PicnicHealth mission forward.
Why will PicnicHealth win in Clinical Research?
Trials are a major bottleneck in drug development, and the promising advancements in biotech cannot achieve their full potential unless clinical research becomes more effective. The industry runs on outdated technology and manual processes. Research sites (hospitals, academic centers, doctors’ offices) are a major bottleneck, and contract research organizations (CROs) spend most of their time wrangling sites and cobbling together vendor software.
PicnicHealth has built technology that uniquely positions us to run faster, cheaper, and more flexible studies without requiring sites:
PicnicAI (trained on 350M+ clinician annotations over 100k+ patient records) is the only system that can effectively access and structure all participant EMR data trials need
Our AI health assistant (NPS of 76) guides participants through study activities and enables most to be done at home
We’re an integrated solution — virtual site, CRO, and software platform — with AI built in from the ground up, initially focusing on observational research.
Perks & Benefits @PicnicHealth
At PicnicHealth you get to solve real problems with real solutions, great tech, and great people. We look to attract and retain exceptional performers through a mission that matters, a culture that allows team members to do their best work and be their real selves, and through competitive compensation and benefits packages aligned to the market and our Core Values.
We’re a remote first company, with teammates spread across the US. We support in-person gatherings, including co-working spaces and multi-day on-sites, to build connections and move forward strategic initiatives. Expect to travel 2-4 times a year. For our team members in the Bay Area, who prefer to work in person we can offer a hybrid set up to work from the SF office on a flexible schedule.
Target Base Salary Range: $125k - $160k
The base salary PicnicHealth offers may vary depending upon the ultimate scope and responsibilities of the position and on the candidate’s job-related knowledge, skills, and experience. The total package will includeequity, in addition to a full range of medical and/or other benefits, depending on the position offered. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
You also get:
- Comprehensive benefits including above market Health, Dental, Vision
- Family friendly environment
- Flexible time off
- 401k plan
- Free PicnicHealth account
- Equipment and internet funds for home office set up
- Wellness Stipend
Equal Opportunity Statement
PicnicHealth is committed to promoting an inclusive work environment free of discrimination and harassment. We value a diverse and balanced team where everyone can belong.
