Summary
Join a dynamic team of 24 people as a leader, creating your own team to fulfill and exceed customer expectations, with opportunities for growth and career development.
Requirements
- Many years of experience in supporting external customers
- Many years of experience in the quotation/sales process
- Many years of experience in billing
- Very good knowledge of TSI-FORCE
- Experience in dealing with SOM@SAP, knowledge of the relevant reports, booking logic, etc
- Experience in dealing with SERVICE NOW from the point of view of service delivery management
- Project management, ITIL know-how, agile methods and working methods
- ITIL V4 Foundation, SeM Advanced
- General IT overview - Expert
- DTAG portfolio knowledge - Expert
- MS Office – Advanced
- German language C2-C1
- English language - optional
- Excellent leadership
- Communication and negotiation skills
- Time management
- Problem solving ability and result orientation
- Presentation skills
Responsibilities
- Create your own team to fulfil and exceed customer expectations
- Lead the team of specialists in their own field
- Be a face of Deutsche Telekom IT Solutions Slovakia in front of customers
Benefits
- Financial benefits
- Benefits with focus on learning and development
- Benefits with focus on health and sport
- Benefits with focus on family and work – life balance
- Other benefits
