ReSource Pro

Founded in 2003, we provide insurance operations, technology, and consulting services to over 2,000 carriers, brokers, wholesalers, and MGAs globally. Our services include process and workflow optimization, data and technology solutions, and strategic operating model transformation. We offer business process management (BPM), knowledge process management (KPM), management consulting, advisory services, distribution strategies, and compliance and licensing support.

We help organizations with AI-driven automation, technology integration, digital transformation strategy, systems integration, data analytics, and managed IT services. We also deliver insurance compliance services, including producer licensing, corporate filings, and surplus lines management.

We have maintained a client retention rate of over 96% for more than a decade and have been recognized on the Inc. 5000 list 16 times. We’ve expanded our capabilities through acquisitions like Supportive Insurance Services, Propellint, Helix Agency Services, MIS®, Tower IQ, Insurance Licensing Services of America®, Strategy Meets Action, and The Nolan Company.

Headquartered in New York, NY, we operate globally with onshore, nearshore, and offshore delivery teams.

Our mission is to help insurance organizations grow and perform through strategic consulting, technology solutions, and comprehensive front-, middle-, and back-office support.

Our culture is guided by our values: excellence, service, diversity & inclusion, teamwork, and security. These principles shape how we deliver high-quality work, support clients, and foster an inclusive environment.

ReSource Pro employs over 12,000 team members globally across its onshore, nearshore, and offshore delivery centers. The company maintains a safe, supportive, and welcoming culture, valuing teamwork, diversity, inclusion, and innovation. The work environment encourages collaboration and focuses on growth and development. Remote and hybrid work options are available, with many remote roles based in the U.S.

We offer:

• 100% paid employee health insurance, with medical, dental, and vision benefits starting on Day 1.
• An internet stipend for remote positions.
• A 401k with employer match (vesting starts on Day 1 for some roles, others after 12 months).
• HSA/FSA options, along with long-term and short-term disability insurance.
• A generous PTO plan, including paid and floating holidays, and annual bonus eligibility.
• Development and growth opportunities.
• A comprehensive wellness program.
• Remote and hybrid work options.