Job description
Based in Washington, D.C., Quorum is a fast-growing software company and is the leading provider of workflow software and information services for government affairs professionals across the corporations, non-profits, associations, and governmental end-markets.Quorum allows users to manage stakeholder engagement, launch grassroots advocacy campaigns, and track legislative activity at all levels of government, including federal, state and local.
Quorum provides mission-critical solutions to public affairs professionals for their work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and 30+ countries around the globe. Quorum serves over 2,000 customers globally including over 50% of the Fortune 100, and has over 350 team members across the globe. The company recently acquired Capitol Canary, a market leader in grassroots advocacy software.
The Senior Marketing Operations Manager blends strategic thinking with tactical excellence to lead the management and optimization of quorum.us. This role is a critical member of our Marketing team and will be responsible for driving business results through a best-in-class web experience. You’ll partner closely with Product Marketing, Content, Demand Gen, and Marketing Ops to ensure the website reflects our evolving narrative, engages our target personas, and converts effectively.
Responsibilities
- Own the end-to-end strategy and execution of the Quorum website, ensuring it functions as our highest-performing marketing and communications channel.
- Manage our CMS (WordPress) and partner with design and engineering as needed to implement new pages, features, and functionality.
- Implement SEO and CRO best practices to improve discoverability and conversion rates.
- Act as a project manager and collaborator, coordinating cross-functional input from marketing, design, product, and sales.
- Prioritize website updates and enhancements based on marketing objectives, performance data, and GTM milestones (e.g., product launches).
- Create and maintain a consistent, high-quality user experience aligned with our messaging framework, brand guidelines, and persona-specific needs.
- Monitor performance analytics, generate insights, and recommend changes to improve engagement and conversion.
- Support accessibility and mobile responsiveness standards to ensure inclusive access across devices.
About You
- 5+ years of experience in website management, ideally in a B2B SaaS or tech-forward environment.
- A self-starter with a passion for continuous improvement and scaling.
- Strong experience working in WordPress (ACF experience is a plus) and technical expertise.
- Demonstrated knowledge of SEO, Google Analytics (GA4), CRO, and A/B testing platforms like Optimizely or Google Optimize.
- Strong cross-functional communication and project management skills — you can rally stakeholders and move work forward with clarity and efficiency.
- Comfortable editing and publishing HTML/CSS to implement advanced functionality quickly.
- Strong attention to detail paired with a bias for action and results.
- Experience implementing web personalization strategies, dynamic content, or segment-based experiences is a plus.
- A passion for building digital experiences that help users quickly understand product value and take the next step.
- Keeps up with AI and is familiar with when to leverage AI tools.
About the Marketing Team
- We’re a close-knit team of innovative, hardworking, and optimistic people who value responsibility, productive discourse, and personal growth.
- We work hard to deliberately develop our team member’s careers. We are voracious learners and will be your mentors, confidantes, and supporters.
- Our team is dedicated to building and growing a remarkable company. Working at Quorum is unique and particularly fulfilling because each team member’s work directly impacts the company’s success.
- We use testing to optimize how we do our jobs on a daily basis.
- We are a small team, so we pitch in wherever needed.
Our Work Environment
- We are a remote-first team with flexible work options: work remotely, or you may choose to come into our office in Belo Horizonte.
- Our team loves to spend time doing fun things outside of the office - both together and remote, which we call Quorum Fun events. Past Quorum Fun events have included apple picking, yoga, virtual art classes and wine tasting.
If you’d like to learn what it’s like to have a real impact at a fast-growing company that is changing the way the advocacy process works, drop us a line. We’d love to talk to you!
Compensation
This is a full time CLT Opportunity.
Benefits
- Flexible Paid Time Off
- Standard Brazil holidays plus additional company-wide days off for team members to rest and recharge
- Free Subscription to the Calm App
- Free Subscription to LinkedIn Learning to support professional development
- Invest in Yourself Days - one designated day per quarter is dedicated to your professional development!
- Monthly Work from Home Stipend
- Mental and Dental Care by SulAmérica
- Virtual and in-person team events
- Mental Health stipend
- Alelo Food Voucher
- In company English classes
- Inclusion & Diversity Affinity Groups to support belonging
Please submit your resume in English.
We comply with all requirements for US government federal contractors issued by the OFCCP, IFR, and the terms of our government contracts.
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