Site Reliability Engineer

Job description

Do you want to empower organizations to build smarter compensation strategies while ensuring fair pay for all employees?

Syndio is a Series C technology company leveraging advanced technology and responsible AI to accelerate decision-making, streamline compliance, and democratize insights for consistent, equitable compensation practices at scale. Backed by $83M in investments from Bessemer Venture Partners, Voyager Capital, and Emerson Collective, we are expanding our team and products to help companies align their rewards strategies with their business goals.

Our customers are our greatest asset. Syndio partners with many of the world’s most recognized and respected enterprises, helping them implement leading-edge compensation solutions with expert guidance. We analyze pay for over 10 million employees across dozens of countries, ensuring fair, defensible rewards that drive better business outcomes.

Join us in our mission to help companies make smarter pay decisions they can trust!

About the Role

We are looking for a skilled and motivated Site Reliability Engineer (SRE) who will design, implement, maintain, and evolve solutions that increase the reliability and availability of our applications and systems. We strive for close collaboration, shared ownership, and constant learning. As an SRE, you will apply software principles to ensure our applications are designed to eliminate single points of failure, provide maximum observability, and experienced failures are resolved quickly and efficiently.

We are looking for someone who is passionate about SRE practices and methodologies to solve business requirements, constantly seeking new techniques, tools, and solutions to enhance our systems. As a startup in a fast-paced high growth environment, we are looking for an engineer that isn’t bound by principles assigned to traditional engineering roles. You’ll be exposed to, develop skills in, and be responsible for work that ymay at times fall into the traditional world of platform, data, security, and software engineering.

This is a mid-level engineer position. We use Kubernetes and Terraform almost exclusively in a 100% cloud-based environment. You are an engineer who is still growing, comfortable in your knowledge of these technologies, and has relevant experience managing Kubernetes applications in an SRE role.

Why this job is exciting

• Be a critical member in our engineering organization designing, implementing, managing, and reviewing infrastructure and application operational and architectural state
• Design, implement, and operate production systems using best practices in automation, monitoring, and observability
• Collaborate with developers, SRE’s, and other engineers to ensure smooth deployments, minimize downtime, maximize observability, share knowledge, and contribute to continuous improvement initiatives
• Experiment with cloud infrastructure environments and services
• Technologies you will work with: GCP, Kubernetes, Terraform, Helm, Datadog, Python, Go, and more
• Participate in ²⁴⁄₇ on-call rotation- (https://status.synd.io/)

About You

• 3+ years of experience in Site Reliability Engineering or similar role operationalizing and maintaining cloud services
• Strong experience with Infrastructure as Code (IaC) tools such as Terraform
• Strong experience with Linux, Kubernetes, Helm and public cloud platforms such as GCP
• Experience with monitoring and alerting tools such as Datadog.
• Experience with CI/CD pipelines and GitOps model for deployment
• Ability to diagnose technical problems, debug code, and automate routine tasks
• Experience in Python and/or Go programming language is a plus
• Experience with security best practices for cloud deployments is a plus
• You are self-disciplined, self-motivated, and have strong sense of ownership, urgency, and drive
• You are available and willing to step in for emergency response and incident management
• You assume positive intent, are humble and eager, expect the best from yourself, value partnership over perfection, and provide grace and understanding in stressful situations

Why you’ll love it here

• Check out our Employee Experience page for more information on our Mission & Values, Work-Life Balance, Pay Transparency, Diversity, Culture, and Benefits
• 💰 Competitive Compensation. For this role our base salary is targeted at $130k-145k CAD. Final offer amounts are determined by factors such as experience and expertise
• 🏆  Syndio Equity. So you can share in Syndio’s success
• 🏝 20 days annually. We encourage our team to recharge when they need to, plus paid sick & safe time, compassion leave, and voting leave
• 🏦 Pension Contribution
• 📍 Remote-First (within commuting distance of Calgary) #LI-Remote

Role Progression

• Within 1 month, you’ll complete a comprehensive and supportive onboarding process and be able to make isolated contributions to the product, developer tooling, and infrastructure

• Within 3 months, you’ll have a grasp of the complete set of components (services, tools, configuration, etc.) that make up the product and infrastructure. You will continue to make contributions. You will be a full member of the on-call rotation.

• Within 12 months, you’ll be able to suggest and implement complex changes to the infrastructure, developer tooling, and capacity planning.

Interview overview

Below you’ll find an outline of the interview plan for our Site Reliability Engineer position. Please note that while this is what we expect the process to look like, we may ask you for supplemental information or require an additional step before making a final decision.

1. Recruiter Screen - 25min
2. Hiring Manager - 30min
3. Take-home Skills Evaluation
4. Loop - Three 30-45 min video calls with departmental peers and cross-functional team members - 2hrs max
5. Final Interview - Engineering Leader - 30min

At Syndio, we’re building a diverse team that values candor, curiosity, and community. If you share these values and are interested in joining us, we’d love to talk with you even if you don’t 100% meet the “about you” listed here. We don’t expect anyone to have all the answers, as long as you’re willing to learn and grow with us.

Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age.