Job description
Job Summary
The Solutions Consultant plays a crucial role in ensuring successful client integration and utilization of our software. This position requires expertise in conducting detailed discovery and requirements analysis, quality assurance, and client consulting, with a focus on the petcare industry. This role is essential in ensuring our clients maximize the value of our software solutions. The ideal candidate will combine strong technical knowledge with excellent consulting skills to drive successful implementations and foster long-term client relationships.
Responsibilities
- Discovery and Analysis:Conductin-depthdiscoveryandrequirementsanalysis,focusingon
specificneedsrelatedtoeachclient’spetcarefacility. - New Business Consulting:Consultwithnewfacilitiesthathavenotdeterminedtheirservice
offerings.ProvidesolutionsbasedonindustrytrendsandbestpracticeswithinGingr. - Quality Assurance:ReviewandensurethequalityofworkdonebytheConfigurationSpecialist
beforetheapplicationisdeliveredtothecustomer. - Application Delivery:Leadthedeliveryoftheapplicationtocustomers,supportedbythe
CustomerSuccessSpecialist(CSS) - Payment Integration Collaboration:WorkcloselywiththeCSStofacilitateintegratedpayment
sign-upprocessesforclients. - Ongoing Consultation:Provideongoingconsultancytoclientsforadditionallocationsorservice
changespost-implementation.
Requirements
- Bachelor’sdegreeorequivalentprofessionalexperienceinarelatedfield.
- ProvenexperienceinasimilarSolutions/BusinessConsultantrole,preferablyinasoftwareor techenvironmenttailoredtopetcareservices.
- Stronganalyticalskillswithadetailedunderstandingofbusinessprocessanalysis.
- Excellentcommunicationandinterpersonalskills,withtheabilitytoleadandwork
collaboratively. - Abilitytomanagemultipleprojectsandworkunderpressure. - Knowledgeofindustrytrends,bestpractices,andakeenunderstandingofintegratedpayment
systems.
Excited about this role but don’t meet every single requirement? Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
The Company offers a comprehensive employee benefits program, including:
- Medical, dental, and vision insurance options
- 100% Employer paid short/long term disability
- Basic Life
- 401(k) option with 100% company match
- Flexible paid personal/vacation time built on mutual trust and accountability
- 10 sick days annually
- 10 company paid holidays
- 6 weeks paid parental leave
Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.
Salary Range Disclosure
The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork’s total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.
Salary Range
US Remote:$43,000 - $47,500 USD per year plus bonus potential
Employee Referral Bonus
This position is eligible for a $1,000 employee referral
Access Referral Form Here
