Staff Software Developer

Job description

Vidyard is the leading provider of AI-powered video messaging, video hosting, sales prospecting, and buyer engagement solutions for modern revenue teams. Trusted by over 100,000 companies, Vidyard empowers go-to-market teams to connect with buyers in more personal, impactful ways at scale. From prospecting to post-sale, Vidyard helps businesses accelerate deal cycles, increase close rates, and humanize digital communication. With best-in-class AI-generated video tools, real-time engagement analytics, and AI-powered video workflows, Vidyard is redefining how companies grow revenue through video.

About the Role

Vidyard is looking for a Staff Software Developer to join our Development team. Reporting to the Manager, Software Development, you’ll work with a cross-functional team of developers, designers, and product managers to solve customer problems and deliver amazing software.

About the Team

This Staff Software Developer role will support our Nova team, which is focused on new, experimental products within the Vidyard product portfolio, targeting uncharted territory beyond Vidyard’s core product scope. On this team, you’ll have the opportunity to work on projects with high usage of third-party AI systems, such as Heygen AI video avatars, while actively scouting for emerging tools and technologies that give us a competitive edge.

This role is open to candidates located in Canada.

What You’ll Work On

• Designing, building, and scaling distributed systems
• Leading architecture design and documentation for upcoming projects
• Designing and architecting core services, developing internal tools, and maintaining repositories
• Contributing code, reviewing and testing code, and ensuring security standards are at the forefront of development
• Pushing large technical initiatives forward and thinking strategically about our platform
• Mentoring and knowledge sharing across all levels of development
• Collaborating with a cross-functional team to solve customer problems and deliver outstanding software
• Building observability and resilience around third-party integrations
• Setting up automated testing (unit, integration, e2e)
• Managing authentication, authorization, and security within distributed systems
• Delivering software iteratively, running experiments, and updating designs/deliverables based on results
• Implementing monitoring/alerting and using feedback loops to understand system performance
• Mastering large areas of the relevant codebase to provide technical leadership
• Learning and applying new technologies to drive both developers and our platform forward

What We’re Looking For

• ~ 10+ years of experience building scalable web products
• Strong software engineering background with a focus on distributed systems
• High tolerance for ambiguity and comfort taking action as a path to discovery
• Excellent communication and collaboration skills—capable of navigating discussions around risks and trade-offs
• Commitment to improving quality, reliability, and performance standards
• Lean thinking and an experimental, metrics-driven mindset
• Eagerness to share knowledge among senior developers and mentor developers at all levels
• Strong problem decomposition skills with an understanding of trade-offs in delivering impactful solutions
• Ability to influence without authority
• Confidence holding and sharing technical knowledge and opinions openly, while maintaining space for the opinions of others, and a willingness to compromise

Our Tech Stack

• Node.js
• Vue or React
• TypeScript
• GraphQL
• Redis
• Message queue & broker systems (e.g., BullMQ)
• MySQL
• S3
• Ruby on Rails
• Python
• GitHub
• Integrating AI Models (e.g., ChatGPT)

Will You Thrive at Vidyard?

At Vidyard, success comes from individuals who align with our core values, embrace challenges, and contribute to our high-performing, customer-obsessed culture. You’ll thrive here if you:

• Put Customers First: You’re passionate about solving problems, delivering exceptional value, and ensuring our customers succeed with our products.
• Embrace Innovation: You think creatively, challenge the status quo, and continuously explore new ways to improve and grow—both personally and professionally—including how you leverage AI and emerging technologies in your work.
• Value Collaboration: You work effectively across teams, listen actively, and contribute to a supportive and inclusive environment (see our statement of dedication to DEIB here).
• Act with Urgency: You’re motivated, proactive, and thrive in a fast-paced, dynamic environment where priorities can shift quickly and change is expected.
• Take Ownership: You own your work, take responsibility for outcomes, and are proud of delivering results that drive impact.
• Strive for Excellence: You maintain high standards, are goal-oriented, and continuously push yourself and your teammates to do their best.
• Use AI Thoughtfully: You’re curious and proactive about adopting AI tools to work smarter, increase impact, and scale results—while understanding the importance of human judgment, ethics, and continuous learning.

At Vidyard, we celebrate the intersection of creativity, ambition, AI-driven innovation, and meaningful impact. If you’re ready to contribute to our mission of transforming communication—and thrive in a workplace that champions experimentation, smart automation, and customer obsession—Vidyard is the place for you.

Why You’ll Love Working at Vidyard

At Vidyard, we’re passionate about creating an environment where you can succeed—both personally and professionally. Here’s what you can look forward to:

• Work-life Integration: At Vidyard, we set the bar high, expecting excellence and dedication from every team member. In return, we empower you to integrate work and life seamlessly. Enjoy the freedom of flexible hours and unlimited vacation, paired with programs that support working from anywhere—even while traveling.
• Competitive Pay & Benefits: Start day one with a competitive salary and comprehensive, flexible benefits tailored to support you (RRSP match and stock options included following completion of your probationary period)
• Wellness Your Way: Leverage flexible spending accounts to spend on what matters most.
• Mental Health Support: Access to Inkblot, a digital mental health platform, plus $1,500 per person per year for mental health services.
• Parental Leave Top-Up: Support when it matters most, with enhanced parental leave benefits.
• Make an Impact: At Vidyard, we believe in creating positive change. Enjoy paid volunteer hours to support the causes you care about and join Employee Resource Groups (ERGs) to connect with colleagues, champion inclusion, and drive meaningful impact within Vidyard and the communities we serve.
• Invest in Your Growth: Regular performance reviews, individual development plans and an annual allowance of $1,500, dedicated to your professional development and ongoing learning.
• Your Perfect Workspace: Whether you prefer the comfort of your home, or the energy of our Kitchener, Ontario, collaboration space, you’ll have the flexibility to choose. While we default to remote-first, occasional in-person meetings and events are thoughtfully designed for connection and collaboration.

Come join a team where your best life meets your best work!

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us at [email protected]. Unsolicited resumes from Agencies will not be accepted.