Store Associate

  • United States

Customer Service

Entry Level

Summary

Join Hill House as a Sales Associate and create personalized shopping experiences for customers at our retail store.

Requirements

  • Retail experience or service industry background
  • Self-motivated with exceptional communication and motivational attitude
  • Passionate about customer experience
  • High degree of flexibility and initiative
  • Embraces a culture of learning and advocacy
  • Has lived experiences with people from different backgrounds and diverse teams

Responsibilities

  • Build authentic connections with shoppers as you answer questions and complete purchases
  • Constantly seek ways to improve the customer experience and energize the team to do the same
  • Become a product expert and offer fit, fabric, style, and gift recommendations
  • Assist with checking stock on a daily basis and restocking the selling floor when necessary
  • Perform open and closeout procedures as needed
  • Ensure and maintain the shop floor and visual display are kept to a high standard
  • Work in a fast-paced environment while utilizing exceptional customer service skills
  • Surprise and delight customers by going above and beyond their expectations
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