Supervisor, Innovation and Advanced Solutions

🇨🇦 Canada - Remote
🏢 Business🟠 Manager

Job description

Position Summary

The Advanced Solutions & Innovation Supervisor will support UM’s growth through the development of forward-thinking, insights-driven work across innovation, audience strategy, and the articulation of agency capabilities. This role sits at the intersection of culture, technology, and data; requiring a strategic thinker who can translate shifts in digital behavior, platform capabilities, and business needs into compelling narratives and actionable outputs.

You’ll help bring to life new ideas, develop audience strategies, and shape data-and-tech-informed narratives that resonate across both clients and prospects. From emerging cultural trends, to evolving martech and analytics solutions, you’ll contribute to how the agency identifies opportunity, communicates value, and operationalizes innovation. This is a role for someone with strategic clarity, fluency in digital and data concepts, and the ability to frame our capabilities in ways that drive both internal alignment and external impact.

Key Responsibilities

  • Build structured, insight-driven presentations and materials that translate trends, behaviors, and agency capabilities into strategic recommendations.
  • Monitor and synthesize cultural, digital, and audience trends to inform proactive client storytelling.
  • Collaborate across agency teams to ensure deliverables are cohesive, aligned, and well-packaged.
  • Analyze data inputs (qualitative and quantitative) to extract insights and shape implications.
  • Support capability articulation across a range of agency offerings (e.g., audiences, tech, tools, frameworks) for internal and external purposes
  • POV on digital media platforms, data, and martech — understanding how they function, where they add value, and how to position them strategically.
  • Contribute to pitches, thought leadership, and tech consultations.
  • Confidently present work internally and to clients

Desired Skills & Experience

  • 3–5 years of experience in strategy, media, innovation, or marketing-related roles.
  • Strong storytelling skills and the ability to structure clear, compelling narratives.
  • Comfortable interpreting and communicating data-driven insights
  • Knowledge of the digital ecosystem: how platforms work, how audiences behave, and where data/tech fit into the broader picture.
  • Collaborative and proactive — able to work independently, yet thrive in a cross-functional team.
  • Curious mindset with a point of view on what’s next.

UM is a global media agency committed to Futureproofing our clients’ businesses for the now and the next. We leverage the transformational power of rich business analytics and real-time intelligence to maximize growth and activate the full consumer journey across content and connections. Our consultative approach and agile model, rooted in diversity, equity and belonging, drive better business outcomes for brands. As the leading global media network in Mediabrands, UM operates in over 100 countries, with more than 3,000 people innovating on a roster of clients including the following in Canada: BMO, Sobeys, PokerStars, FanDuel, Johnson & Johnson, SkipTheDishes, Sony, Spotify and Hershey. UM is the number one agency in Canada, as ranked by RECMA, and the most awarded media agency at the Media Innovation Awards and CMA Awards for the past two years. For more information, please visit umww.ca.

What’s in it for you?

•    Generous paid time off with a minimum of 37 paid days off including vacation and monthly wellness days. We also have four-day long weekends, half-day summer Fridays, and meeting-free Friday afternoons year-round.

•    A flexible hybrid work model that works for you.

•    A focus on personal development with formal training opportunities, including mental health training and inclusion education for everyone.

•    A chance to be part of and grow within a global network of agencies.

•    The opportunity to contribute to our company culture by joining one of our many community-based employee groups, such as Black Employee Network, Girls on Fire, Hispanic or Latinx Alliance, Neuro Network, Pan-Asian Network, and Rainbow Lounge.

UM is an equal opportunity employer, committed to providing equal employment opportunities to all employees and applicants without regard to race, colour, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, disability, or any other basis prohibited by applicable federal, provincial, or municipal law. If you require an accommodation in any aspect of the selection process, please reach out to [email protected].

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