Job description
CRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customers’ needs.
Since our inception in 2017, Resident has become one of the fastest growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.
At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.
To be considered for this remote opportunity, you must reside and be authorized to work within the United States.
About the Role:
At Resident, we’re on a mission to elevate our Supply Chain network to deliver an exceptional customer experience—reliably and efficiently. We’re looking for a Supply Planning Manager to take ownership of our end-to-end supply planning process across both domestic and international products.
In this key leadership role, you’ll drive production planning, align demand forecasts with manufacturing partners, and ensure seamless coordination with our fulfillment operations. You’ll be at the center of our supply chain strategy, playing a critical role in optimizing performance and scaling for growth.
We’re seeking a dynamic leader with strong analytical, planning, and communication skills—someone who thrives on solving complex problems, builds alignment across teams, and leads through influence. If you’re passionate about operational excellence and ready to make a meaningful impact, we’d love to connect.
What You’ll Be Doing:
- Own Production Planning & Execution by developing and executing production plans and purchase orders to maintain optimal inventory levels, maximize in-stock rates, and support new product introductions.
- Govern Domestic Supply Operations as the key liaison to our domestic manufacturing partners, managing the day-to-day supply and production planning for the bedding category.
- Drive Supplier Performance by working directly with domestic manufacturing partners to optimize production flexibility, shorten lead times, manage key component inventory, and hold them accountable for on-time delivery.
- Lead Cross-Functional Alignment through clear and consistent communication with stakeholders in Demand Planning, Operations, Sales, and Finance regarding production status, shipment dates, and any risks or changes to the plan.
- Develop Continuous Improvement Initiatives by analyzing supply chain data to identify trends, troubleshoot issues, and enhance the efficiency of planning and production processes.
- Manage Supply Chain Risk & Resolution by utilizing strong problem-solving skills to resolve supply constraints, manage exceptions, and ensure business objectives are consistently met.
- Collaborate on Network Optimization with sourcing and operations teams to ensure the timely and cost-effective flow of finished goods from our partners into our fulfillment network.
- Leverage ERP & Planning Tools by utilizing ERP systems to manage supply plans, purchase orders, and data reporting. Ensure data accuracy, troubleshoot discrepancies, and lead continuous improvement of planning processes.
- Turn Data into Action with supply chain and production data to identify trends, assess risks, and propose actionable recommendations. Drive initiatives that enhance inventory health, service levels, and planning efficiency.
Skills/Qualifications:
- Bachelor’s degree in Supply Chain Management, Business, Engineering, or related field
- 5–7+ years of experience in supply planning or production planning, preferably in consumer products or manufacturing
- Demonstrated experience working with ERP systems (e.g., SAP, Oracle, NetSuite) and planning tools
- Proven success in cross-functional roles involving operations, procurement, finance, and leadership stakeholders
- Strong analytical skills with the ability to synthesize complex data into business recommendations
- Excellent communication, negotiation, and organizational skills
- Experience managing supplier relationships and driving performance improvements
- Experience with data visualization or business intelligence tools (e.g., Power BI, Tableau, Looker)
- Exceptional experience with Looker or similar
- Prior involvement in S&OP or IBP (Integrated Business Planning) processes
- Experience in high-growth or omni-channel retail environments
If you reside in a state or location where pay transparency laws or regulations have been adopted, please read the following: The salary range for this position is $82,000 - $92,000. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at [email protected]
Resident is a privately held US-based Company with remote employees in the US and the UK, and an office in Tel Aviv, Israel. Learn more at: https://www.residenthome.com
Resident is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
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