Job description
Talentful is inventing the future of recruitment by offering cutting-edge solutions that help high-growth technology companies hire the best talent.
Founded in 2015, our experienced talent experts act as a flexible onsite extension of in-house talent functions via a monthly subscription to ensure the best cultural matches and outstanding recruitment experiences for top talent and companies.
From hiring to process reviews, events strategy and diversity workshops – Talentful has helped many of the world’s biggest tech companies scale efficiently, including Alphabet, Microsoft, Pinterest, Atlassian, Expedia, Instacart, Miro and many more.
Talentful has built a global team across Europe and the US, all bound together by the mission of helping every company we partner with grow to its highest potential.
We have huge plans over the next few years as we continue to build the world’s best talent consultancy, and hope you’ll be inspired to join us in inventing a better future for recruitment.
Mission of the Role: To lead, grow, and retain your portfolio of Enterprise client accounts through excellent delivery, strategic oversight, and team leadership — ensuring clients stay happy, successful, and scaling.
As a Talent Director, you’ll be responsible for driving the performance and success of a portfolio of client projects through strategic leadership, strong project management, and high-impact team oversight. You’ll lead a multidisciplinary team of consultants, managing delivery across clients while building trusted relationships at every level — from hiring managers to C-suite stakeholders.
Your core focus will be client satisfaction, team performance, and commercial growth. This means not just filling roles, but acting as a strategic advisor to clients, delivering hiring insights, market intelligence, and solutions to complex hiring challenges. You’ll champion client happiness, ensure excellence in delivery, and identify opportunities to expand and strengthen the partnership.
You’ll also represent Talentful’s brand and thinking by delivering impactful sessions such as Talent Audits, workshops, and training, and sharing thought leadership via both formal (QBRs, reporting) and informal (weekly check-ins) client touchpoints.
Key Responsibilities:
Lead a high-performing team of consultants across your client portfolio, ensuring delivery excellence and on-target performance.
Own client success — measured by project outcomes, satisfaction scores (NPS and CSAT), and renewals.
Act as a strategic hiring advisor to your clients, adding value beyond filling roles through insights, benchmarking, and proactive problem-solving.
Build strong internal and external relationships, including regular collaboration with Sales, Marketing, and your vertical VP.
Deliver key client touchpoints including QBRs, monthly insights reports, and advisory sessions.
Conduct and oversee Talent Audits, market mapping, and hiring roadmap planning.
Contribute to Talentful’s growth by identifying expansion opportunities within your accounts.
Who You’ll Work With:
You’ll report into a Vertical VP and partner cross-functionally with Sales and Marketing.
You’ll lead a team of multi-level, multidisciplinary consultants embedded across your client portfolio.
The Ideal Attributes:
Proven people leader — you’re able to motivate, support, and drive performance in multi-level, multidisciplinary teams of 10+ people.
Delivery excellence mindset — you ensure teams meet hiring goals, uphold quality standards, and drive client experience.
Commercially savvy — you understand how to grow Enterprise accounts, retain clients, and contribute to revenue growth through renewals and expansions. You’re experienced in producing highly compelling RFPs.
Strategic thinker — you bring hiring insights and market intelligence that influence client roadmaps and C-level decisions.
Exceptional client partner — you build trust at all levels, from managers to executives.
Influential communicator — you’re comfortable leading QBRs, running advisory sessions, and handling complex stakeholder dynamics.
Analytical and detail-oriented — you use data (NPS, CSAT, performance metrics) to drive decisions and actions.
Confident facilitator and presenter — you’re comfortable running audits, workshops, and trainings for external stakeholders.
Credible subject matter expert — you stay current with talent trends, benchmarks, and best practices.
Brand ambassador — you represent Talentful’s ethos, voice, and consultative style in every interaction.
Our Global Benefits
- Learning & development
Accelerating your personal and professional growth.
- Flexible working
Hybrid or Remote work to suit your lifestyle - we trust our people.
- Healthcare options
From employer contributions to health insurance.
- Wellness allowance contributions
Improve either your physical, financial, or mental health with our monthly stipend.
- Global co-working
Deskpass memberships for everyone in our team to work globally on-demand.
- Enhanced parental leave
14 weeks paid maternity & 3 weeks paid paternity after 1 year service.
- Retirement plan
Matched pension contributions or 401(k) plan to start saving.
At Talentful, we recognize our people are our strongest asset, and the diverse skills they bring to our international workforce are the driving force of our success. As an Equal Opportunity Employer, we do not discriminate on the basis of any protected attribute, including race, color, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
