Job description
At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.
OVERVIEW:
Skillsoft Technical Learning Consultants partners with key Skillsoft clients to understand their long- and short-term learning needs and establish strategies that achieve measurable and/or mandated business outcomes.
Typically, the Technical Learning Consultant is a Learning and Development specialist with 10-15 years’ experience in corporate learning and consulting.
As a ‘Trusted Advisor’, to the client the Technical Learning Consultant provides a range of skills and expertise to address complex customer needs involving skills development, performance improvement and change management initiatives.
OPPORTUNITY HIGHLIGHTS:
Program Strategy
- Serves as the primary representative of the Skillsoft-Customer relationship within the domain of program strategy, implementation and adoption
- Acts as a primary point of contact to the program’s Executive Sponsor, who defines or represents Customer learning strategy and goals
- Helps to define Customer’s eLearning and/or digital learning strategy to maximize value derived from Customer’s investments in Skillsoft’s learning assets and technologies
- Facilitates continuous understanding among Skillsoft personnel to the expressed Customer business requirements and growth strategies
- Coordinates the activities of cross-functional Skillsoft teams in order to ensure continuous alignment to Customer learning goals
Project and Portfolio Management
- Collaborates to create a short and long-term program plan that reflects Customer’s priority initiatives, discrete learning projects and recurring requirements
- Documents project requirements to ensure that deliverables are met on time and within boundaries; escalates changes to project scope or time frames to the appropriate stakeholder(s)
- Employs operational best practices and sound project management methodologies, tools and templates
- Creates project plans, progress, status or action reports as defined by mutual agreement between Customer and Skillsoft to provide communication and visibility to program-related activities
Solution Alignment and Adoption
- Produces content mappings or selective learning paths, utilizing a variety of Skillsoft learning asset modalities, for Customer’s global training initiatives, according to priorities established by the Customer’s designated global or enterprise learning representative(s)
- Receives and responds to unit-level requests, as approved by Customer Program Sponsor, for selection of Skillsoft content assets aligned to specific business topics or unit training requirements
- Advises on strategies to integrate digital learning assets into existing programs to create blended learning solutions
- Oversees the design and production of marketing activities and materials to support the adoption of targeted or special learning projects
Business Impact and Value Measurement
- Leads the planning and execution of activities to support the client’s Value Measurement Framework, as focused on measures of Effectiveness, Efficiency and Outcomes
- Designs reporting strategies to leverage LMS and other data to provide consumption, capability and business impact indicators to support the value measurement conclusions
- Consult with procurement/business owners to show how they can drive value and costs out of their learning investments
SKILLS & QUALIFICATIONS:
Critical Skills and Aptitudes
- Excellent oral and written communication skills, ability to communicate technical concepts to non-technical audiences
- Professional manner with strong interpersonal skills; proven team player
- Strong organizational skills, ability to prioritize and data analysis skills
- Ability to facilitate virtual presentations and meetings with all levels of management
- Ability to manage complex cross-functional projects with proven leadership skills
- Excellent research, discovery and problem solving skills
- Multiple/concurrent project management skills/experience
Technologies
- Understanding of common web technologies (browsers, html)
- Strong experience with virtual conference, classroom and collaboration web tools
- Advanced level of desktop application skills with ability to learn new technologies and applications quickly as new application skills are required for the position
- Advanced expertise in Skillsoft-specific technologies, products and solutions
Education and Experience
- Minimum Bachelor’s Degree in E-Learning, Education, Project Management, Computer Science, Communication, Business Administration, or a related field; post-graduate degree or certificate preferred
- Minimum of 5-8 years of work experience in corporate training, human resources or related field
- Experience or familiarity with the computer-based training market is a strong asset
- Extensive experience with managing virtual projects, virtual customers and virtual teams
- Experience with large, dispersed, virtual accounts; national or global implementations strongly recommended
- Experience in managing work independently
- Project management certification is a strong asset
MORE ABOUT SKILLSOFT:
Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.
Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com.
Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
