Job description
Who We Are
Jasper Healthis a digital coaching and navigation experience that improves the lives of individuals affected by cancer and their caregivers. Our team of healthcare, technology, and consumer industry experts are dedicated to making cancer care a more human experience. Jasper Health raised $25M in Series A funding led by General Catalyst. The round, which was joined by new and existing investors Human Capital, W Health Ventures, Redesign Health, and 7wireVentures, brings Jasper Health’s total funding to approximately $31 million.
Jasper Health has a passionate team of world-class leaders in digital health, oncology, customer-centered design, and data science. We are rapidly adding talent to our team - come join us!
Role Overview
We’re seeking a Technical Project Manager to lead technical projects, manage security compliance, and provide IT support. This hands-on role requires someone who can coordinate technical initiatives, maintain our security standards, and troubleshoot technical issues across our Mac environment. This is a fully remote position, contract to hire.
Role and Responsibilities
- Technical Project Management: Lead technical initiatives from planning through implementation, ensuring they’re delivered on time, within scope, and on budget.
- Security Oversight: Maintain HIPAA compliance and manage SOC-2 assessment processes, implementing and monitoring security controls across our systems.
- IT Support: Provide technical support with emphasis on our primarily Apple-based environment, resolving hardware and software issues, managing system updates, and managing our cloud-based applications. .
- Communication: Effectively communicate project status, issues, and risks to stakeholders, including leadership, project teams, and other relevant parties.
- Collaboration: Work closely with product managers, software developers, and clinical staff to ensure successful delivery of technical projects.
- Documentation: Maintain accurate and up-to-date technical documentation, including system configurations, project plans, status reports, and meeting minutes.
- Vendor Management: Manage relationships with external vendors and service providers involved in IT and security projects.
Qualifications and Education Requirements
- Technical project management experience (required)
- Knowledge of HIPAA compliance requirements and SOC-2 processes in a healthcare organization (required)
- Experience providing technical support in Mac environments (v. important)
- Proficiency with Google Workspace apps in a business context (v. important)
- Comfortable working with / learning how to use modern tools such as Slack, ClickUp, Vanta, and generative AI tools (expected)
- Basic understanding of AWS infrastructure (optional)
- Rudimentary experience using technologies like Postgres, Python, Terraform, or Metabase (optional)
What we are looking for
- A technically-minded problem solver
- A resourceful learner who can tackle unfamiliar technical challenges independently
- A person interested in growing toward IT leadership roles
- Approachable problem solver and positive “culture carrier”
Conditions of Employment
This is a fully remote, contract-to-hire position that offers an opportunity to develop advanced technical skills while supporting critical IT functions for our organization. This position requires you to pass a background check, physically reside within the United States, and be legally authorized to work in the US.
Equal Employment Opportunity Policy
Jasper Health, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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