Job description
Company Description
LGC Clinical Diagnostics is a leading and trusted global manufacturer of Quality Management Tools (QMT) and reagent components. We partner with _In Vitro_ Diagnostics (IVD) and biopharmaceutical developers, clinical research organizations (CROs) and academic institutions in commercialization activities across the entire diagnostic pipeline - from concept and early-stage research, through expedited product development and onwards into routine clinical use. Laboratories and diagnostic professionals across disciplines of clinical chemistry, immunochemistry, serology, molecular diagnostics, and clinical genomics rely on LGC’s products to achieve accurate and reliable diagnostic results.
Our combined and ever-growing capabilities mean we are better positioned to support the needs of the clinical diagnostics industry, from early feasibility and research to commercial & laboratory development test (LDT) assay development, installation, validation and ongoing performance monitoring support. LGC Clinical Diagnostics Quality Management and reagent component manufacturing facilities are FDA-registered, and ISO 13485 and ISO 9001-certified.
Job Description
LGC is seeking a highly motivated Technical Sales Specialist to support and expand our Seraseq portfolio of reference materials across the United States. This role is ideal for a scientifically trained professional with a strong background in Next-Generation Sequencing (NGS) who is passionate about customer engagement, technical sales, and business development.
To excel in this role, the individual must proficiently carry out the following essential functions:
- Prospecting & Business Development:
- Identify and develop new sales opportunities within potential customer accounts.
- Expand existing customer relationships by uncovering additional product needs and applications.
- Drive sales growth through proactive outreach, including cold calls, emails, and virtual meetings.
- Technical Sales & Customer Engagement:
- Deliver technical presentations and product demonstrations to educate customers on the benefits of Seraseq reference materials.
- Understand and address customer challenges related to assay validation, quality control, and regulatory compliance.
- Provide consultative sales support to help customers select appropriate reference materials for their specific applications..
- Account Management & Support:
- Maintain strong customer relationships to ensure high retention and satisfaction.
- Work collaboratively with internal teams, including marketing and product management, to support customer needs.
- Track and report sales activities, customer interactions, and market trends.
- Evaluate market opportunities, conduct initial analysis of market opportunities to include return on investment, Service offerings, new markets.
- Industry and Product Knowledge: Cultivate and maintain a deep understanding of industry trends, client operations, and competitive offerings to effectively position LGC Diagnostics & Genomics products. Effectively represent LGC in various market-facing roles.
- Other Duties as Assigned: Demonstrate flexibility and collaboration in responding to the business needs – both internal and external – by addressing significant corporate initiatives as requested by management.
Qualifications
Minimum Qualifications:
- Bachelor’s degree or equivalent experience in a biological field (e.g., Molecular Biology, Genomics, Biochemistry); Master’s or Ph.D. preferred.
- 2-5 years hands-on experience with Next-Generation Sequencing (NGS) and related molecular biology techniques.
- Prior experience in technical sales, account management, or customer-facing scientific support is a plus.
- Strong presentation and communication skills, with the ability to convey technical concepts to a broad audience.
- Strong computer skills required, with a working knowledge of Microsoft Office suite of products, particularly Word, Excel, and PowerPoint.
- Self-motivated, goal-oriented, and comfortable working in a fast-paced environment.
- Ability to work remotely and prioritize effectively.
Additional Information
All your information will be kept confidential according to EEO guidelines.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
