Job description
Are you hungry, ambitious and looking to turbo charge your career? Say no more!
We’re Glovo, one of the fastest-growing multi-category apps out there. A performance-driven, bold and restless tech company.
We’re redefining what’s possible, pushing boundaries and aiming for nothing less than excellence and innovation. To make this happen, we’re putting together a talent house of high-performing teams and building the largest marketplace in your city, giving you access to anything in minutes!
We can only do so with strongly motivated, efficient, passionate, hardworking, creative people. Feel identified? Keep reading!
YOUR MISSION
This role is for a Senior Manager of Glovo’s Commercial Team, which focuses on working with our core part of the business - QSR restaurants. You will have the unique opportunity to:
- Define and execute the Top Accounts strategy of Glovo in Poland with primary focus on Account Management (farming): defining new ways to help our Partners grow their business on our platform while increasing the value they bring to Glovo.
- Bring GlovoPoland to the next level:
- Help us reach KPIs and position Poland as one of the best performing countries in Glovo
- Setup best in class ways of working for all of the QSR Teams
- Work with your Team Leads to grow our talent and build a great Team culture
THE JOURNEY
- Define the long-term Top Accounts strategy for Glovo Poland
- Oversee directly multiple areas of responsibility related to 360 account management: partnerships, monetization, promotions, Joint Business Planning, operations, commission negotiations etc.
- Analyze business / financial data to take key commercial decisions
- Lead a team of ~10-12 individuals and lead your direct and indirect team to greatness - hire top talents, help them perform, grow and develop as professionals
- Guide the Top Accounts (KAM) Team to achieve targets and maintain best-in-class relationships with our Partners
- Work with a cross-functional Team & multiple stakeholders (Marketing, Operations, Finance) to achieve quick & quality execution; Give visibility to main stakeholders of status and follow up on next steps
- Get into details, deep-dive and problem solve. You will make things happen together with your Team
- Lead project implementation and translate it into actionable tasks to ensure continuous improvement
- Establish and maintain relationships with key stakeholders in Top restaurants
WHAT YOU WILL BRING TO THE RIDE
- At least 3 years of relevant experience in managing a high-performing commercial team (can be sales, account management, trade marketing, business development - cross functional experience is nice to have)
- Led negotiations of large-scale contracts and you’re comfortable of building relationships with C-level of other organizations
- Managerial roles within one of the following: Sales, Account Management, Marketing, Insights, Category Management, Ecommerce, Food Delivery.
Leadership, Business Acumen and Collaboration
- Team leadership: 3 years of experience in leading and motivating teams to achieve collective goals (preferably Team of 5+ people)
- Business acumen: Proven track record of understanding and empathizing with clients’ / partners’ business models, challenges, and objectives to create strategies and deliver value through collaboration
- Stakeholder collaboration:
- External: Proven experience of at least 5 years in working with external partners to align on strategic initiatives, foster mutual growth, and ensure seamless collaboration
- Internal: You’re an expert on managing stakeholders, working with peers, and leveraging other teams aspiring to do what’s best for the company
Key Skills
- Great communication and interpersonal skills.
- High emotional intelligence.
- Project management skills, highly organized and detail-oriented approach.
- Problem solving skills, data-driven with strong commercial and analytical skills.
- Excellent knowledge of Google Suite and/or MS Office, Excel.
- Very good written and spoken English skills.
Culture
- Ability to work in a high growth and high-performance start-up with a fast pace
- Adaptable, positive mindset: possess a flexible attitude towards evolving roles within the commercial domain
- We value versatility and the ability to adapt to new challenges while ensuring a stable and consistent job scope
- You are always respectful, kind, and fair
Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don’t meet our musts don’t let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.
We believe driven talent deserves:
- 🌟 An enticing equity plan that lets you own a piece of the action
- 🍔 Monthly Glovo credit to satisfy your cravings!
- 🏊 Free Multisport Card.
- 🏖️ The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year and personal days off.
- 🏖️ 5 extra days of holidays.
- 🧠 Spanish or English classes.
Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).
So, ready to take the wheel and make this the ride of your life?
Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!
