Job description
*This position is remote within the Dominican Republic.
*This position requires intermediate - advanced spoken English level (B2+).
*If you’re interested in the position, please apply with your resume in English.
Support Services Group is a leading U.S.-based global provider of high-touch omnichannel outsource contact center solutions.
Founded in 1998, our award-winning customer experience (CX) solutions have created exceptional outcomes for more than 50 of the world’s top brands and their customers.
We are an ambitious team of game changers who thrive on solving complex problems.
About the Role:
A detail-oriented and creative UI Developer with a strong focus on building clean, accessible, and responsive user interfaces using HTML5, CSS3, and modern front-end best practices. Skilled in translating design mockups into pixel-perfect, cross-browser compatible pages while ensuring optimal performance and user experience.
Key Responsibilities:
- Convert UI/UX designs and wireframes into well-structured, standards-compliant HTML/CSS
- Build and maintain responsive layouts that adapt seamlessly across devices and screen sizes
- Ensure cross-browser and cross-platform compatibility for all UI components
- Optimize front-end code for performance, accessibility, and maintainability
- Collaborate with designers to refine UI/UX and maintain consistency across projects
- Maintain and update design systems, reusable styles, and components
- Troubleshoot UI-related issues and participate in QA and review processes
- Ensure adherence to branding guidelines and visual standards
Required Qualifications:
- 3+ years of professional experience in front-end/UI development
- Expert-level knowledge of HTML5 and CSS3, including Flexbox and Grid layout systems
- Strong understanding of responsive design, mobile-first development, and cross-browser compatibility
- Experience working with design systems, style guides, and component libraries
- Basic knowledge of JavaScript and ability to work with dynamic content
- Experience using version control tools such as Git
- Ability to work closely with designers and backend developers in an agile environment
- Attention to visual detail and commitment to quality and usability
Good To have:
- Exposure to Domain-Driven Design (DDD) and event-driven architectures.
- Familiarity with version control systems like Azure Devops.
PHYSICAL REQUIREMENTS:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate objects, tools or controls; reach with hands and arms; and talk and hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Noise level in the work environment is usually quiet
Support Services Group is a CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.
