Job description
Cynch.ai is using AI to revolutionize the accounting industry. We combine people, process and generative AI to augment and democratize the expertise of accountants, empowering individuals and small businesses to make more informed financial decisions.
We are a Series A startup with exceptional early traction, and are currently serving thousands of revenue generating clients. We are led by an experienced founding team of startup veterans, and we’re seeking a world-class Vice President, Operations to help scale our vision. This role will report to the CEO and be part of the executive team. Would prefer a Bay Area, California location but are open to hybrid.
Join us in shaping the future of accounting and driving financial success for our clients!
What You’ll Do:
- Shape Strategy & Scale Operations – Work closely with the CEO to define and execute Cynch.ai’s vision, operations strategy, and hiring plans. Define and execute strategic plans to scale operations, improve customer satisfaction, and increase operational efficiency.
- Build & Operate Our Delivery System – Build and operate the global system (people, process and technology) to acquire customers and deliver scalable, innovative, extensible and high quality tax and accounting services to our clients. This is expected to be an iterative system, subject to continuous measurement and improvement.
- Align Business & Technology – Partner with engineering, product, and other stakeholders to ensure technical solutions align with business needs.
- Ensure Compliance & Risk Management – Oversee compliance with tax, data security, and financial regulations while managing operational risk
- Foster a Strong Culture & Talent Strategy – Attract top talent, build a high-performing team, and create an inclusive, engaging workplace.
What We’re Looking For:
Proven Leadership – At least 5 years of experience leading a 30+ person operations and/or service delivery team across multiple geographies.
Operational Excellence – Experience designing, implementing and operating highly scalable, global business processes for a highly regulated and people-intensive industry (preferably tax or accounting, but open to other industries, such as insurance, healthcare, fintech or legal tech).
Exceptional Communication – Ability to articulate complex concepts to both technical and non-technical audiences. Great listener with the ability to distill complicated inputs from diverse stakeholders. Strong executive presence and ability to influence cross-functional stakeholders.
Adaptability & Problem-Solving – Comfort with ambiguity, hypergrowth, and navigating uncharted territory in AI-driven accounting.
Data-Driven Decision Making - Ability to develop and manage dashboards, KPIs, and operational analytics to inform strategy and performance.
What We’re Offering:
- Impact & Influence – A key leadership role shaping the future of our company and industry.
- A Culture of Collaboration – Transparency, inclusiveness, and a team where every voice matters.
- Flexible Work Environment – Remote and hybrid work options to attract the best talent, regardless of location.
- Competitive Compensation – A strong salary and equity package—you’ll share in our success.
- Comprehensive Benefits – Health, dental, vision, 401(k) with match, and more.
If you’re ready to pioneer AI in the accounting industry, eager to put your skills to work, and excited about making a significant impact in a dynamic team, we’re eager to meet you. Let’s reinvent accounting with AI.
