Job description
Position: VIP Manager
Location: Remote (Full Remote)
Salary: €8,000 per month + performance based bonus
Are you passionate about iGaming and want to join a dynamic team to manage and develop VIP relationships with clients in the online casino world?
Join us as a VIP Manager for prestigious brands in the industry.
As a VIP Manager, your main responsibility will be to manage a portfolio of VIP clients, offering personalized service, building lasting relationships, and optimizing the customer experience. You will also be involved in monitoring and managing the individual performance of team members.
Responsibilities:
- Manage and develop relationships with a portfolio of VIP clients.
- Offer exceptional, personalized customer service to each VIP client.
- Develop strategies to retain and increase VIP client satisfaction.
- Track and analyze client performance to ensure their satisfaction and loyalty.
- Collaborate with the Head of VIP and other team members to achieve overall goals.
- Adhere to gaming license requirements and market regulations.
Profile Required:
- Previous experience in a similar role in the iGaming industry.
- Excellent communication and customer relationship management skills.
- Ability to work autonomously and remotely.
- Knowledge of regulated markets and gaming licenses.
- Proficiency in English (written and spoken); knowledge of other languages is a plus.
Conditions:
- This position is open to candidates already employed.
- Competitive salary with attractive bonuses to reward your performance.
€8,000 - €8,000 a month
Why Join Us?
- Work for globally recognized casino brands in the iGaming industry.
- Flexible remote work with an international and dynamic team.
- Opportunities for professional growth in an exciting environment.
If you are an experienced VIP Manager, passionate about iGaming, and want to join a growing company, we would be happy to receive your application!
