Job description
VP of Finance and Operations
100% Remote (U.S. Based Only, Select States - See Below)
About the Role
StyleSeat is seeking a dynamic, strategic, and hands-on Vice President of Finance and Operations to join our executive leadership team. In this pivotal role, you will oversee all financial and operational functions of the business—including Finance, Investor Relations, Fraud & Compliance, Customer Support, and Success—ensuring alignment with StyleSeat’s long-term vision and growth strategy. You will be a key partner to the CEO and Board, driving financial performance, optimizing operations, and building resilient systems to support scalable and profitable growth.
You will lead high-impact teams, craft and execute company-wide financial and operational strategies, and champion a data-driven, performance-oriented culture. This is a critical leadership position for someone who thrives in a fast-paced, high-growth, and mission-driven environment.
What You’ll Do
Strategic Finance Leadership
- Lead financial planning, analysis, and forecasting efforts in partnership with the CEO and senior leadership to support strategic decision-making and long-term planning.
- Own the company’s financial model, ensuring robust scenario analysis, capital allocation strategy, and planning processes that drive ROI and sustainable growth.
- Oversee preparation and presentation of monthly, quarterly, and annual financial reports, including PCAOB-audited financial statements.
- Drive automation and enhancement of financial systems, tools, and operational workflows to improve insight, efficiency, and accuracy across the organization.
- Manage cash flow, fundraising strategy, and liquidity planning in alignment with corporate goals.
Investor Relations
- Serve as the executive lead for investor relations and fundraising efforts, owning all communications and relationship management with current and prospective investors.
- Lead the development of investor materials - including board decks, fundraising pitches, and performance reports - ensuring clarity, transparency, and strategic alignment.
- Coordinate and manage the due diligence process, data room integrity, and cross-functional inputs for board meetings.
Fraud and Compliance
- Provide executive oversight of the Fraud & Risk team, building and evolving fraud prevention programs that protect the platform and its users.
- Develop internal controls, reporting frameworks, and proactive risk mitigation strategies to address evolving threats and maintain regulatory compliance.
- Act as an executive sponsor of enterprise-wide compliance, ethics, and risk mitigation initiatives.
Customer Experience
- Lead the Customer Support and Success teams in setting and exceeding service benchmarks while enhancing efficiency and reducing operational costs.
- Champion initiatives that improve customer satisfaction, retention, and lifetime value.
- Ensure cross-functional alignment between operations and business objectives, continuously iterating on systems, tools, and metrics that drive excellence.
Who You Are
Successful candidates can come from a variety of backgrounds, yet here are some of the critical experiences we’re looking for:
Qualifications & Experience
- 10+ years of progressive financial leadership, including 5+ years in a senior/executive role with cross-functional operational oversight.
- Proven success in scaling finance operations, driving growth-stage fundraising or investor relations, and partnering with C-level executives and Boards.
- Deep experience managing teams across Finance, Compliance, Risk/Fraud, and Customer Experience in a fast-paced, data-driven organization
- Exceptional command of financial modeling, business intelligence tools, and strategic planning methodologies.
- Demonstrated ability to drive transformation, motivate teams, and build high-trust cultures.
Key Competencies:
- Executive presence and excellent stakeholder communication skills, with the ability to influence at all levels.
- Strong analytical mindset and strategic thinking, balanced with hands-on operational capability.
- Track record of innovation and continuous improvement in financial systems and operational processes.
- High integrity, sound judgment, and the ability to manage confidential and sensitive information with discretion.
Company Overview
StyleSeat is the premier business platform for SMBs in the beauty and wellness industry to run and grow their business; and destination for consumers to discover, book and pay. To date, StyleSeat has powered more than 200 million appointments totaling over $12 billion in revenue for small businesses. StyleSeat is a platform and marketplace designed to support and promote the beauty and personal care community.
Today, StyleSeat connects consumers with top-rated beauty professionals in their area for a variety of services, including hair styling, barbering, massage, waxing, and nail care, among others. Our platform ensures that Pros maximize their schedules and earnings by minimizing gaps and cancellations, effectively attracting and retaining clientele.
StyleSeat Culture & Values
- Diversity - We celebrate and welcome diversity in backgrounds, experiences, and perspectives. We believe in the importance of creating an inclusive work environment where everyone can thrive.
- Curiosity- We are committed to fostering a culture of learning and growth. We ask questions, challenge assumptions, and explore new ideas.
- Community - We are committed to making a positive impact on each, even when win-win-win scenarios are not always clear or possible in every decision. We strive to find solutions that benefit the community as a whole and drive our shared success.
- Transparency - We are committed to open, honest, and clear communication. We hold ourselves accountable for maintaining the trust of our customers and team.
- Entrepreneurship - We are self-driven big-picture thinkers - we move fast and pivot when necessary to achieve our goals.
Applicant Note:
StyleSeat is a fully remote, distributed workforce, however, we only have business entities established in the below list of states and, thus are unable to consider candidates who live in states not on this list for the time being. ** Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
\* Alabama
\* Arizona
\* California
\* Colorado
\* Florida
\* Georgia
\* Illinois
\* Indiana
\* Maryland
\* Massachusetts
\* Michigan
\* Nebraska
\* New Jersey
\* New York
\* Ohio
\* Oregon
\* Pennsylvania
\* Virginia
\* Washington
