Job description
Why you’ll LOVE Sagent:
You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!
By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.
Sagent powers servicers and consumers. You power Sagent!
About the Opportunity: We are seeking a dynamic and results-driven VP, Strategic Partnerships to join our Strategic Growth Operations Team. This leader will be responsible for building, nurturing, and expanding strategic partnerships that accelerate growth, enhance customer value, and strengthen our position in the market. The ideal candidate combines a proven ability to drive revenue through partnerships with a strong understanding of the mortgage servicing industry and enterprise SaaS models.
Your day-to-day at Sagent:
Partner Strategy & Growth:
- Develop and execute a comprehensive partnership strategy aligned with company growth objectives.
- Identify, prioritize, and negotiate strategic alliances that expand distribution, enhance product capabilities, or drive new customer acquisition.
- Cultivate executive-level relationships with key partners, including banks, lenders, servicers, technology providers, and system integrators.
Revenue Enablement & Execution:
- Collaborate with Sales, Marketing, Product, and Customer Success teams to operationalize partnerships into measurable revenue and customer success outcomes.
- Establish clear goals, KPIs, and success metrics for each partnership, and drive accountability to performance targets.
- Create joint go-to-market plans with partners, including enablement, co-marketing, and co-selling initiatives.
Customer & Market Impact:
- Leverage partnerships to deepen customer relationships, improve client retention, and unlock upsell and cross-sell opportunities.
- Stay closely aligned with Customer Success to ensure partnerships directly enhance the overall customer experience and satisfaction.
- Maintain a strong external presence by representing Sagent at industry events, conferences, and partner engagements.
Team Leadership & Cross-Functional Collaboration:
- Lead and mentor a small, high-performing team focused on strategic alliances and partner success.
- Act as a connector across Go-To-Market teams to ensure partnership initiatives are well-integrated into the broader customer lifecycle.
- Provide regular reporting and insights to executive leadership on partnership performance and strategic recommendations.
We would love to hear from you if you have:
- Bachelor’s Degree in business, Marketing, or related field with 8+ years of experience in partnerships, business development, or related roles, with at least 5 years in a leadership capacity.
- 10+ years experience in Vendor and/or Partner Management.
- Deep understanding of the mortgage servicing ecosystem and SaaS business models.
- Strong executive presence with the ability to build trust and influence at all organizational levels.
- Excellent oral, written, and presentation skills with the ability to convey technical concepts to non-technical stakeholders clearly.
- Willingness to travel occasionally (up to 30%).
Perks!
As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, LinkedIn Learning, Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!
Why Sagent?
Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.
Sagent is a joint venture that combines Fiserv Inc.’s decades of market-leading fintech expertise with Warburg Pincus’ skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We’re growing fast and need you to help shape our future.
Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
