Job description
About Us
AfterShip, recognized as a Great Place to Work Certified company, is at the forefront of transforming the global eCommerce landscape. Our mission is to empower eCommerce retailers to create and manage the world’s best online shopping experiences. Powering over 4.4 billion shipment trackings for over 20,000 global brands like Samsung, GymShark, Dr. Squatch, Citizen, Mejuri and Aesop, AfterShip revolutionizes how businesses engage with customers after purchase. We are pioneering AI-driven post-purchase solutions, from smart shipment tracking and returns management to personalized product recommendations and AI-powered delivery estimates.
Having secured a $66 million Series B in 2021, we are accelerating our growth and continuing to shape the future of eCommerce.
At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work.
We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you’re looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us.
Your Mission:
AfterShip is seeking a dynamic and experienced Head of Strategic Partnerships to lead and execute our global partnership initiatives. In this high-impact leadership role, you’ll be responsible for developing, cultivating, and scaling strategic partnerships that accelerate growth and innovation for AfterShip.
This role isn’t just about strategy - you’ll roll up your sleeves and get into the action when needed, acting as a hands-on operator as much as a strategic leader. Whether it’s negotiating a new integration, jumping on calls with potential partners, or crafting a go-to-market plan, you’re just as comfortable executing as you are leading.
You’ll report directly to the VP of Revenue and lead AfterShip’s Global Partnerships team, spanning APAC and North America. You’ll work cross-functionally to align on strategic priorities, foster strong collaboration across teams and time zones, and represent AfterShip at key industry events (up to 30% travel annually, fully expensed).
What You’ll Do:
- Design and lead AfterShip’s global strategic partnerships strategy to support revenue, product adoption, and market expansion.
- Personally own and close high-value deals with tech platforms, solution providers, agencies, and systems integrators.
- Define scalable programs (tech/agency/integration) including partner onboarding, enablement, co-selling, and co-marketing.
- Lead and mentor a distributed partnerships team across APAC and North America.
- Collaborate cross-functionally with Product, Marketing, Sales, and Customer Success to align partnership efforts with business objectives.
- Set and manage KPIs to track partnership success and ROI, including sourced revenue, product integration usage, and co-marketing results.
- Represent AfterShip externally at conferences, summits, and partner events as a senior spokesperson and ecosystem champion.
Who We’re Looking For :
- You have a minimum of 7 years experience in partnership management or business development, with at least 3 years in a leadership role.
- You have a deep understanding of the eCommerce industry and logistics.
- You’re a builder and a doer—comfortable creating strategy and diving into the day-to-day work.
- You have excellent commercial instincts, strong negotiation skills, and a proven ability to turn relationships into revenue.
- You can influence cross-functionally and work effectively across time zones and teams.
- You’re data-driven and outcome-focused, with a bias for action and experimentation.
- Experience leading geographically distributed teams across different time zones is a plus.
At AfterShip, we understand that not all applicants will have skills that match the job description exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission.
Why You Should Join Us:
- Great Place to Work Certified: We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.
- Innovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry’s most talented professionals.
- Ambitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.
- Thrive & Grow: There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.
- Flexible Work Setup: We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations. You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.
Perks:
- Competitive compensation
- Remote-first/hybrid-flexible work setups
- Healthcare coverage offered from day 1
- Retirement plans including company match
- Annual learning & wellness benefit
- Monthly book perk
- Career progression & professional development
- In-office lunch and commuter benefits for those located in our hub locations
We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the legislative requirements of this job’s location. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
