Job description

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Job Overview:

We are seeking a Recruiting Manager to lead and grow the recruiting function responsible for hiring legal process servers across the U.S. This leader will manage a team of 5–10 high-volume recruiters, develop measurable goals and KPIs, and build strategies that consistently deliver strong pipelines in diverse and fast-changing markets.

Key Responsibilities:

Lead, coach, and support a team of high-volume recruiters
Set clear goals and KPIs and ensure the team meets daily and weekly expectations
Provide regular feedback, training, and performance check-ins
Oversee day-to-day recruiting activity to ensure strong candidate pipelines
Guide recruiters on which sourcing channels to use for different markets
Ensure accurate pipeline management within the ATS/CRM
Identify bottlenecks and help the team improve efficiency and outreach results

Qualifications:

5+ years of recruiting experience, including 2+ years in a leadership or team-lead role
Experience in high-volume, metric-driven recruiting (gig work, logistics, operations, or field-based hiring a plus)
Experience using ATS/CRM systems to manage pipelines at scale
Highly organized, detail-oriented, and able to operate in a fast-paced environment
Creative problem-solver with a proactive, solution-oriented approach

Benefits: