Job Description
The Senior Director of Performance Excellence is the operational owner and plays a central role in driving the Performance Excellence objective at Aledade. This is a high-impact, high-visibility position for someone who is comfortable working across clinical strategy, data, and business performance. As a high velocity thinker, you possess the ability to process complex information in real-time and remain two steps ahead of organizational needs proposing innovative solutions to pressing company needs. This role will help teams stay aligned and ensure progress towards key goals through clear data, strong coordination, and effective collaboration.
The ideal candidate is an AI-forward professional, leveraging evolving tools to accelerate workflows and enhance output, for themselves and the department. You will shape how Aledade tracks and communicates performance by managing the Performance Objective Steering Committee (SteerCo), leading complex reviews, and translating market trends into clear, concise, and narrative-driven artifacts, serving both internal and external audiences.
Primary Duties:
Performance Objective Management
Serve as the Performance Objective Operational Leader: Drive performance excellence by partnering across BI, Product/Tech, Field Operations, and Clinical Strategy to identify performance issues, drive analysis, and coordinate cross-functional solutions that improve outcomes.
SteerCo Management: Own the end-to-end execution of the Objective Steering Committee (SteerCo) meeting. Work with the CPO to set the strategic agenda, track accountability against KRs, and drive high-stakes decision-making.
Metric Accountability: Monitor and pressure-test organizational progress toward hitting our numbers, identifying performance gaps before they become critical risks.
Strategic Performance Insights & Knowledge Management
Market Benchmarking & AI Research: Support the Chief Performance Officer by monitoring industry trends and performance standards. Utilize AI tools (Gemini, Claude, LLMs) to synthesize external market data and provide internal context on how Aledade’s operational results compare to the broader Value-Based Care landscape.
Executive Briefing & Master Synthesis: Prepare high-level performance briefings, memos, and briefs for the CPO. This requires extreme proficiency in storyboarding, translating complex internal analytics into clear, concise, and narrative-driven executive slide decks for leadership review.
Internal Evidence Gathering & Writing: Serve as the central point person for organizing internal performance data into standardized case studies, articles, and evidence-based reports. Must have the “Fast CPU” capacity to process large amounts of info in real-time and document clinical and operational successes.
Information Orchestration & Data Mastery: Partner with cross-functional teams to curate and maintain a library of performance results. Leverage extreme proficiency in spreadsheets, formulas, and algorithms to ensure that internal data is validated, organized, and ready for high-stakes strategic needs.
Executive Presence: Represent the CPO in cross-functional forums, demonstrating the ability to present to executive audiences with confidence, clarity, and the ability to think two steps ahead.
Minimum Qualifications:
- MBA or equivalent required
- 8+ years of relevant experience
- 3-5 years of experience at an MBB or Big 4 management consulting firm
- 2+ years in fund research, equity analysis, or investment banking
- AI-First Mindset: Consistently leveraging multiple AI tools and LLMs to produce outputs, pushing the boundaries to make work more effective.
- Data Mastery: High proficiency in spreadsheets (Google Sheets, Excel) to master analyses; high-level of comfort with complex formulas and features.
- Exceptional Communication: Visible and strong communication skills across multiple audiences and communication types. Should be able to draft memos, slide decks, and other resources across the company.
Preferred Qualifications:
- Narrative Design: Ability to storyboard and develop high-stakes executive memos and presentations using large, disparate datasets.
- Real-Time Processing: The ability to identify, analyze, and solve problems in real-time during strategic discussions.
- Strategic Synthesis: Experience analyzing public company earnings calls, 10-K/Q filings, and market trends to produce competitive benchmarking.
- VBC Expertise: Understanding of Medical Loss Ratio (MLR), Total Cost of Care (TCoC), and risk-adjustment models.
- Information Architecture: Skill in managing the end-to-end research lifecycle, including case studies and peer-reviewed articles; PhD or similar academic background is a plus.
Who We Are:
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we’ve become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you’re eager to join a collaborative, inclusive and remote-first culture - you’ve come to the right place.
What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
Privacy Policy: By applying for this job, you agree to Aledade’s Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants
We may use automated tools, including artificial intelligence (AI), to help organize and evaluate application materials. These tools support our recruiters and hiring managers by helping manage large applicant pools. Human judgment plays an essential role in our hiring process, including in the oversight and use of any automated tools. If you would like more information about our screening and hiring process, please contact us.
