Job description
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
As Principal Product Manager for Video Management, you will define how users across public safety, enterprise security, and international markets see, use, and act on video in real time.
You’ll lead the roadmap for Fusus’ core video workflows—live camera viewing, multi-camera playback, incident bookmarking, synchronized timeline navigation, PTZ control, video download, secure sharing, and evidence retention. These features power everything from real-time monitoring and tactical response to investigation, compliance, and cross-agency coordination.
This role is central to how Axon delivers real-time visibility and coordinated response—whether it’s a law enforcement officer responding to a threat, analysts in Real-Time Crime Center (RTCC) supporting a critical incident, or a Security Operations Center (SOC) managing hundreds of feeds. Your work will help prevent harm, accelerate response, and build public trust—directly advancing Axon’s mission to Protect Life.
Location: This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Senior Director of Product, Real-Time Operations
What You’ll Do
- Own the vision and roadmap for how users interact with video across Fusus—from live viewing to playback, bookmarking, downloading, sharing, and retention.
- Design flexible, high-impact workflows that serve patrol officers, GSOC operators, and international agencies in real-world, high-pressure scenarios.
- Unify fragmented video sources (fixed, body-worn, drone, car, third-party) into a cohesive experience that performs reliably, regardless of origin or format.
- Thread the video experience across the broader Axon ecosystem—including mapping, alerting, case management, and sharing.
- Build for scale, policy enforcement, and ease of deployment—supporting thousands of users, devices, and jurisdictions with minimal friction.
- Engage deeply with diverse customers to understand how video fits into their missions, then translate that into product clarity and prioritization.
- Drive execution from discovery through delivery, partnering across design, engineering, and go-to-market teams to ship high-quality, adoption-ready features.
- Measure success through field outcomes—faster decisions, stronger coordination, better transparency.
What Success Looks Like
- Users quickly access, navigate, and act on the right video—across any location, camera, or point in time.
- Saving seconds saves lives—our users make faster decisions, have smoother handoffs, and clearer post-incident reviews.
- Usage, retention, and expansion growth across law enforcement, enterprise, and international markets.
What You Bring
- 10+ years of product management experience in B2B SaaS, public safety, or mission-critical platforms—ideally involving real-time video, streaming, or physical security.
- Deep user empathy, with experience understanding user mental models and mapping them to product decisions.
- Proven success owning complex product areas end-to-end, from vision through delivery and iteration.
- Strong technical fluency in real-time video, streaming infrastructure, and system integration across devices.
- Clear thinking and principled decision-making in the face of ambiguity, tradeoffs, and urgency.
- Experience navigating scale: multi-tenant platforms, global deployments, and granular access and retention controls.
- Full-spectrum execution—from research to roadmap to sprint detail—working tightly across engineering, design, and GTM.
- Strong communicator and collaborator, comfortable influencing execs, engineers, and customers alike.
Benefits that Benefit You
- Competitive salary and 401(k) with employer match
- Discretionary paid time off
- Paid parental leave for all parents
- Comprehensive Medical, Dental, and Vision plans
- Fitness and wellness programs
- Emotional & Mental Wellness support
- Learning & Development budget
- And yes, we have snacks in our offices
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 162,000 in the lowest geographic market and USD 259,200 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.
Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
