Job description
Do you have what it takes to win?
Like a championship team, a leading global sports brand is built with a solid foundation of players at all levels who have an unending desire and dedication not only to succeed, but also to win. At Peak Achievement Athletics, our championship team is deeply committed to developing the most innovative sports equipment in the industry and we are always looking to strengthen our roster with talented players.
Purpose & Core Values:
Our purpose at Bauer Hockey/ Cascade Maverik Lacrosse is to enrich life experiences through sports. We have the responsibility to cultivate the future of our brands. We are always “we” and never “I”. We love what we do. We believe anything is possible and work to be our best. We strive to always redefine the standard of excellence in all that we do.
Want to join our team as a Business Operations Analyst, Custom (Temporary)?
The Business Operations Analyst, Custom is responsible for leading daily engagement with key stakeholders focused on issue resolution across a complex hockey and lacrosse SaaS platform; with intentions to improve data management and scale capability to existing operations. A successful candidate will be data driven, detail oriented, striving to solve complex problems and address business concerns through data and SaaS workflow mapping.
This role is a temporary 1-year position, 40 hours per week, & hybrid schedule out of Exeter, NH.
Essential Job Functions & Responsibilities:
- Stakeholder Service: Work to understand business pain points, monitor trends and patterns, and provide recommendations to solve. Advocate for better business experience and support processes serving Saas Platform improvement.
- Stakeholder Service: Act as a lead point of contact for internal stakeholders, providing data-driven insights and recommendations that align with business objectives.
- Data Analysis: Collect, analyze, and interpret data to identify trends, patterns, root cause analysis, and insights that drive business performance and operational efficiency.
- Workflow Optimization: Collaborate with cross-functional teams to assess current workflows, identify pain points, root cause analysis, and implement innovative solutions for process improvement.
- Reporting: Develop and maintain dashboards and reports that communicate key performance indicators (KPIs) and operational metrics to stakeholders and leadership.
- General: A general knowledge of hockey & Lacrosse equipment will be a critical factor for success. Passion for sports and an eagerness to learn.
Qualifications:
- Bachelor’s or Masters degree in Business Administration, Information Systems, Data Analytics, or a related field.
- 3+ years of experience in business operations analysis, preferably within a manufacturing or SaaS environment.
- Knowledge of the Order-to-Cash process within a consumer goods or manufacturing environment and/or experience in sporting goods, athletic footwear, and apparel - global operations.
- Passion & general understanding for hockey and lacrosse equipment
- Strong data analytical skills with proficiency in data analysis tools (e.g., Excel, Jira, Smartsheet).
- Excellent problem-solving skills and the ability to think critically and creatively through data driven analysis
- Exceptional communication and interpersonal skills, with a customer-centric approach.
- High level of curiosity and a drive to explore data for actionable insights.
- Ability to work in a fast-paced, collaborative environment and manage multiple tasks effectively.
- Strong leadership, interpersonal, and communication skills (oral, written, meeting facilitation and documentation). Influencing skills will be required to explain and engage the teams.
- Excellent interpersonal skills and ability to effectively communicate at all levels of organization.
- Entrepreneurial mind set- capable of self-starting, structuring/managing own, and team member’s efforts.
- Must possess the ability to work independently or within a team.
- Adjusts quickly to changing priorities and business needs.
- Travel as needed and/or required by essential job functions.
Interested yet? Good. We are, too. We’re pretty sure you’ll want to know this position is eligible to participate in the Company’s incentive plan. We also offer one of the most generous benefits packages around including a 401(k) plan with employer match, paid parental leave, an employee discount program on apparel and gear, casual & hybrid work environment and a host of other perks we don’t have room to mention here.
We are committed to employing a diverse workforce and are an equal opportunity employer.
We use AI-assisted tools during parts of our recruitment process to help ensure fairness and efficiency. All final hiring decisions are made by our human hiring team.
