Job description
Office and Facilities Assistant
Location: London (Hybrid) |Practice Area: Corporate Services | Department: Facilities | Type: 12 Month Fixed Term Contract
Supporting a welcoming, well-run office environment where people can do their best work.
The Role
We are looking for a proactive and professional Office and Facilities Assistant to support the smooth day-to-day operation of our London office. Based at reception, this role combines front-of-house responsibilities with facilities, events, AV and general operational support.
Working closely with the Receptionist and Facilities team, you will play an important part in creating a welcoming, efficient and well-organised workplace. The role also provides full operational cover for the Facilities Assistant during periods of absence.
What You’ll Do
Support the daily operation of reception, welcoming visitors and colleagues and managing sign-in processes in line with site protocols
Provide hands-on support to the Facilities team, including locker management, key holding, office logistics and health and safety processes
Support internal and client-facing meetings and events, including room bookings, setup, AV support and on-the-day coordination
Manage incoming and outgoing post, courier bookings and office supplies to maintain appropriate stock levels
Provide administrative and operational support across the office, including attendance reporting and inbox management
What We’re Looking For
Experience in a reception, front-of-house, office support or administrative role
Strong organisational skills with the ability to manage multiple tasks effectively
Clear, confident and professional communication skills
Comfortable working with colleagues at all levels of the organisation
Intermediate proficiency in Microsoft Office, including Outlook, Word and Excel
Bonus Points For
Experience supporting meetings, events or facilities-related activities
Exposure to health and safety processes or facilities compliance activities
Fire Marshal and or First Aid certification, or willingness to complete training
Why Join Capco
Work in a collaborative, inclusive and professional environment
Gain exposure to facilities, events and office operations
Develop skills beyond a traditional reception role
Be part of a supportive Corporate Services team at the heart of the business
We offer a competitive, people-first benefits package designed to support every aspect of your life
Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover
Easy access to mental health support including CareFirst, Unmind, Aviva consultations and in-house first aiders
Family-friendly policies including maternity, adoption and shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement
Eight complimentary backup care sessions for emergency childcare or elder care
Five weeks of annual leave with the option to buy or sell holiday days
Minimum 40 hours of training annually, plus a Business Coach assigned from day one
Convenient online GP services
Gym and wellbeing benefits, travel insurance, Tastecard, season ticket loans, Cycle to Work and dental insurance
Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know and we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration, shaping how we work with clients and each other every day
