Job description
About the role
We’re looking for a superstar to join our Korea Dream Team as Inventory Planner.
Charlotte Tilbury continues its exciting expansion across APAC, and Korea is a key strategic market. As Inventory Planner Korea, you will be the local supply chain anchor, supporting both inventory operations and customer supply chain planning. This hybrid role offers a unique opportunity to work cross-functionally with commercial, marketing, training, and warehouse teams, ensuring seamless inventory flow and operational excellence across Korea’s ecommerce, domestic and travel retail channels.
You will serve as the key contact for all inventory-related operations in Korea, overseeing inbound stock, warehouse coordination, retail replenishment, and ERP data integrity. You’ll also play a critical role in supporting commercial order planning and execution, ensuring the right products are in the right place at the right time.
As an Inventory Planner you will be responsible for：
- I nventory Planning & Control
-Coordinate inbound shipments to Korea’s Bonded and Domestic Warehouses, ensuring accurate inventory segregation (available vs. non-available).
-Manage and review all inbound, transfers, store transactions, and warehouse movements, to work to minimise stock losses and ensure all adjustments are recorded with accurate root cause assigned and within acceptable tolerances.
-Responsible for regular stock reconciliations among 3PL WMS, Retail POS and ERP, investigating discrepancies and working to iteratively reduce occurrences of missing transactions between the systems.
-Collaborate closely with 3PL partners to ensure timely and accurate execution of physical deliveries.
-Monitor and report on inventory KPIs, including accuracy, adjustments, and availability.
- Customer Supply Chain Planning
-Consolidate monthly order requests from the commercial team and coordinate order processing with the Hong Kong office.
-Collaborate with commercial to maintain product assortment across online and offline platforms.
-Ensure daily/weekly reports from retailers are received and recorded in ERP.
-Liaise with internal teams (marketing, training, commercial) to align on stock needs and promotional activities.
-Manage stock allocation and replenishment to offline stores, ensuring optimal inventory levels and timely fulfilment in line with commercial requests
-Maintain strong communication with APAC HQ and ensure all updates are shared in English.
Who you will work with
Reporting into Customer Supply Chain Manager, APAC (HK base)
-A strong educational background
-3+ years of experience in inventory management or order processing
-Strong understanding of warehouse operations and ERP systems
-Excellent attention to detail and data accuracy
-Proven ability to manage cross-functional communication
-Native in Korean and Fluent in English
-Advanced skills in Excel and data analysis
-Proven experience managing inventory across retailers, department stores, and e-commerce platforms
Why join us?
- Competitive Compensation: We offer competitive compensation packages in the industry, including a base salary, performance-based bonuses.
- Exclusive Benefits: Enjoy generous staff discounts, regular Charlotte Tilbury gifts, and additional perks such as a birthday day-off and 15 days of annual leave plus public holidays.
- Flexibility & Inclusivity: Benefit from flexible working hours and thrive in a diverse, inclusive culture that values different backgrounds, voices, beliefs, and perspectives.
- Career Growth: We are committed to the professional growth of our employees, offering ongoing training, career development programs, and opportunities for advancement.
