Advertising Campaign Operations Associate

Job description

About the Company

Chicory is the leading contextual advertising platform for CPG & grocery, transforming food content into dynamic commerce experiences that take consumers from inspiration to checkout. Our platform reaches 123 million grocery shoppers each month across a network of 5,200+ websites, food blogs, and apps, including The Kitchn, Food Network, MyFitnessPal, and powers 70+ leading retailers through direct integrations and retail media partnerships. By combining engaging media with contextually relevant, brand-safe content, we help CPG brands and retailers connect with consumers in an active mindset during high-intent moments—whether they’re discovering new recipes, planning meals, or building grocery lists. From curiosity to conversion, Chicory enables brands to show up in the moments that matter most, delivering full-funnel outcomes with ease.

Recognized as a 2025 Best Workplace by Inc. Magazine and as a 2023 Fastest-Growing Private Company in America by Inc. 5000, we believe that what sets Chicory apart is our diverse experiences and skillsets coupled with our shared values. Learn more at www.chicory.co.

About the Role

As our Advertising Campaign Operations Associate, you will support our digital advertising campaign execution and optimization while serving as a key point of contact for cross-functional teams. You’ll build foundational knowledge in the adtech space and drive campaign performance for notable CPG brands. If you enjoy using data to uncover insights and are passionate about customer success, we’d love to hear from you! Please note that this role does not fall under the marketing function.

Responsibilities

• Partner with our Client Success and Campaign Management teams to set up and launch digital advertising campaigns that align with our client’s goals
• Assist in building presentation decks for client kickoff calls and help align internal teams on campaign details, especially as it relates to custom deliverables
• Collect images and content from clients, collaborate with our freelance designers on ad creatives, and coordinate revisions until the final version is approved
• Help create custom links to Chicory’s interactive and effective CPG ads
• Use internal tools to track campaign deliverables, such as timelines and assets to ensure nothing falls through the cracks
• Learn how different measurement and tracking tools work and make sure we get the necessary tracking tags from clients to measure campaign performance
• Take screenshots of live ads and organize them to share with clients
• Partner with Campaign Managers to monitor ad performance and identify opportunities to optimize campaign delivery
• Assist in building campaign recap decks that show clients how their campaigns performed, including data and insights from the campaign
• Build upon team and company culture and act as a champion of the Chicory Principles

Qualifications

• Analytical mindset with the ability to interpret data and provide actionable insights
• A desire to learn the digital advertising landscape
• Ability to understand complex information and convey it in an easy-to-understand manner
• Strong relationship management skills with the ability to build trust and rapport
• Detail-oriented with excellent organizational and project management skills
• Excellent communication skills, both verbal and written
• Proficiency in Microsoft Excel (pivot tables, v-lookups)

The base salary range for this position is $60,000 - $70,000 annually.

Location: New York/Hybrid

Benefits & Perks

Focusing on your health and wellbeing:

• Comprehensive healthcare benefits, including dental + vision plans
• Flexible paid time off policy for vacation, sick days, mental health days, and more!
• 14 paid holidays + flexibility to take paid time off for any other holidays you observe
• Employer-paid membership to One Medical
• Free ClassPass membership

Creating a culture in which you can thrive:

• Annual learning & development stipend
• Flexible remote and hybrid work style arrangements
• Fun and friendly office in NYC stocked with free snacks
• Virtual and in-person outings and fun activities with our amazing team
• Dog-friendly workplace

Supporting you financially:

• Competitive compensation package, including base salary + stock options
• Flexible Spending Account (FSA) + Health Spending Account (HSA)
• 401k retirement plan
• Commuter benefits
• Discounted pet insurance

Our Philosophy At Chicory, we know that we are strongest when every person is valued, respected and treated with dignity. We actively put aside assumptions and judgment and work to make space for all points of view. We do serious work but don’t take ourselves too seriously. We consider our playful spirit a competitive advantage to building better relationships and finding the smartest solutions. We produce the best results by hiring smart people and giving them the space, safety and the resources to do their work. We are building a company people love working with and working at.

Our Commitment Statement to Diversity, Equity, Inclusion, & Belonging

At Chicory, diversity, equity, inclusion, and belonging are key ingredients in our recipe for success. Our diverse experiences, backgrounds, identities, and ways of thinking elevate the level at which we operate; this allows us to innovate in old-school industries by looking not at how things have been done, but how they should be done. We are building a workplace built on merit and equity where every one of us has a voice at the table. Our Values

• Operate with Empathy
• Embrace Individuality
• All Hands on Deck
• THINK
• ​Make Chicory Fun!

Our Principles

• Be Good People: The success of our company is totally dependent on having good, smart people.
• Own It: We take pride in our work. When we see a problem, we step up. We hold ourselves, and each other, to the highest standard. We learn from mistakes, admit when we are wrong, and take full responsibility for delivering results, not just for our role, but for the mission.
• Separate Your Ego From Your Position: We speak up with conviction, but we stay open to being wrong. Leadership isn’t about winning arguments or defending turf; it’s about serving the mission. We challenge ideas without taking it personally, and we invite feedback without getting defensive. Our goal is the best outcome, not to “be right.”
• Find Reality: We pursue truth over comfort. We seek to understand before insisting on being understood. We dig beneath symptoms to uncover root causes, and we challenge assumptions, even our own. Clarity comes from curiosity, not certainty. We don’t settle for surface-level answers. We seek reality, even when it’s inconvenient.
• Have a Beginner’s Mind: Just because something has been done a certain way doesn’t mean it’s the best way. We stay curious, challenge assumptions, and question the status quo. We stay innovative by tackling problems from a fresh perspective.
• Bias for Action: Speed matters in business. We don’t wait for permission, perfect clarity, or endless alignment. We cut through noise, complexity, and politics to drive progress. When in doubt, we act, learn, and adapt because action beats indecision every time.
• Customer Obsessed: Our customers are our North Star. We listen closely, dig deep to understand their needs, and deliver 5-star service at every touchpoint. We build products that actually work: simple, intuitive, and designed to solve real problems.
• Above and Beyond: We don’t settle for “good enough,” we aim for exceptional. We go above and beyond what’s expected for our team, our customers, and ourselves. We stay curious and hungry. Every day is an opportunity to get better.