Job Description
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a “normalized” problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Singapore
The Chief of Staff on the APAC revenue team serves as a key partner to the Geo Vice President, APAC in determining and managing priorities, driving operational cadence, strategic project management initiatives, and internal/external communications. The ideal candidate must be passionate about high-quality, repeatable processes that produce short, mid, and long-term results. The role requires an individual with excellent analytical, critical reasoning, interpersonal communication, and influencing skills.
Primary Responsibilities:
Quarterly Business Reviews (QBRs):
- Organize and lead QBRs, ensuring comprehensive preparation, execution, and follow-up.
- Collaborate with sales leadership to define key metrics and outcomes for QBRs.
- Ensure alignment across teams and drive actionable insights from QBRs.
All Hands Meetings:
- Plan and execute All Hands meetings, ensuring clear and consistent communication of priorities, achievements, and key initiatives.
- Facilitate engagement and interaction during these meetings to foster a cohesive team environment.
External Facing Communications:
- Manage and streamline external communications, including interactions with key stakeholders, customers, and partners.
- Develop and maintain communication strategies to enhance the company’s external presence and reputation.
Project Management:
- Lead strategic project management initiatives across the organization.
- Ensure projects are delivered on time, within scope, and within budget.
- Coordinate cross-functional teams to achieve project objectives.
Sales Leadership Team Collaboration:
- Partner with global revenue leaders to ensure an accurate pulse on priorities on a weekly cadence.
- Drive the agenda for Functional Leads and meet with global leaders (and ideally teams) regularly.
- Participate and contribute actively in quarterly and annual reviews.
- Share best practices across sales teams and communicate critical information from global teams to cross-functional partners.
Cross-Functional Collaboration:
- Maintain regular communication with stakeholders in product, marketing, compliance, and legal teams.
- Partner with cross-functional stakeholders to prioritize global needs.
Effective Triage of Escalations:
- Conduct quick root-cause analyses and facilitate fast information sharing for time-sensitive escalations.
- Drive cross-functional conversations to resolve complex issues and ensure fast turnaround for specific prospects and customer needs.
Catch-All Responsibilities:
- Be open to taking on various initiatives that are important at any given time.
- Examples may include launches of new offices, ensuring new leaders ramp successfully, and providing additional coverage for teams with capacity gaps.
Preferred Qualifications
- 10+ years of general management experience; minimum five years of experience in Chief of Staff, Corporate Strategy, Sales, Consulting, Strategic Planning or Business Operations.
- Proven ability to navigate across organizations.
- Experience working in a high-growth organization.
- Excellent verbal and written communications skills
- Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels
- Detail-oriented with a passion for continuous improvement
- Enjoys working in fast-paced; sometimes ambiguous environment
- Effective judgment, discretion, and resilience under pressure
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.
