Job description
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Locations: Mexico City, MX
About the role
As part of our expanding global proposal management team, we are seeking a Senior Proposal Manager to join our Americas function. Based in Mexico City, this role will primarily support commercial proposals across the Americas, with the opportunity to contribute to complex or strategic bids in other regions occasionally.
The ideal candidate is a hands-on proposal manager who thrives on delivering high-quality, compliant, and compelling responses, whether that means juggling a high volume of proposals or managing a large, complex submission with many contributors. We are also looking for someone who is excited to help refine, scale, and continuously improve processes within our team.
You will work closely with sales, solution engineering, product, legal, and other cross-functional stakeholders to ensure each response meets customer needs, aligns to business strategy, and is delivered with clarity and impact. Success in this role requires independent drive, excellent project management skills, and the ability to flex between structured project execution and providing consultative guidance depending on the situation.
Responsibilities:
- Manage the end-to-end development of RFx responses (RFPs, RFIs, vendor questionnaires, etc.), ensuring compliance, quality, and timely delivery
- Partner with Sales and other stakeholders to scope requests, confirm requirements, and set clear plans for delivery
- Build strong, trusted relationships with Sales teams, flexing between project manager and consultant roles depending on support needs
- Drive proposal schedules, track inputs, and hold contributors accountable to deadlines
- Draft, edit, and tailor proposal content by synthesizing SME input into clear, compelling narratives
- Manage multiple opportunities at different stages of the proposal cycle, ensuring steady progress with minimal oversight
- Apply judgment to determine when full-service project management is needed versus when to provide supplemental or consultative support
- Provide guidance and mentoring to junior proposal team members, sharing best practices and elevating overall team capability
- Contribute to continuous improvement by refining templates, updating knowledge libraries, and sharing best practices
- Participate in lessons learned reviews and feedback to enhance future responses
Qualifications:
- Bachelor’s degree in business, communications, marketing, or related field, or equivalent experience
- 6-8+ years of experience managing RFx responses
- Strong project management skills with the ability to manage multiple concurrent deadlines independently
- Experience applying proposal best practices (Shipley, APMP, or equivalent), including compliance reviews, win theme integration, and structured response management
- Excellent relationship-building skills, especially with Sales teams; able to influence, educate, and support without formal authority
- Proficiency in English required
- Strong writing, editing, and content development abilities
- Self-driven, comfortable operating in a lean, distributed, and sometimes high-volume environment
- Familiarity with RFP software (Responsive/RFPIO, Loopio, etc.) and productivity tools (Google Workspace, Microsoft Office)
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.
