Job description
🌍 Global SaaS Company | $28M Series B Investment
💡 Personalized 1:1 Coaching | Vibrant International Team
📍 Barcelona, Hybrid
💲 Uncapped sales bonuses
About CloudTalk
Powered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk’s AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue.
CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel and TIER to big players like Nokia, Glovo, and Rakuten. Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place.
CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams’ communication where every professional can engage in more productive and meaningful conversations.
The Challenge Ahead
CloudTalk is strategically expanding its presence in Tier 1 markets. To accelerate this growth, we’ve built a high-impact team in Barcelona, and we’re now looking for an Expansion Sales Development Representative (SDR).
In this role, you’ll collaborate closely with our Expansion Account Executive (AE) and Customer Success team to generate pipeline from existing customers, with a strong focus on upselling AI-powered solutions. Your mission will be to deepen relationships, uncover opportunities for growth, and drive adoption of CloudTalk’s most strategic products, especially in the AI space.
You’ll be at the forefront of our growth engine, engaging with customers who already know and trust CloudTalk, and showing them how they can get even more value from our platform.
What’s in it for you:
🚀 Be part of one of Europe’s fastest-growing SaaS companies
🤖 Sell cutting-edge AI products in a high-growth market
🌱Top-tier coaching & enablement– 1:1 sales training and mentorship to elevate your game
🌍 Join a global team – work with talented CloudTalkers across Europe, the US, and Asia, both in-person and remotely. Check out our Life at CloudTalk on Instagram
🎯 Have a front-row seat in our journey to $100M ARR
Ideal Candidate:
We are seeking enthusiastic and ambitious individuals who are eager to accelerate their careers in tech sales. You are driven by targets and thrive in a fast-paced, dynamic environment where hitting KPIs is the norm.
You are not just looking for a job; you are passionate about building a long-term career in sales. You are highly engaged and ready to fully immerse yourself in our innovative, international SaaS scale-up. If you are highly motivated, disciplined and target-oriented, and excited about the opportunity to grow and succeed in a modern and dynamic setting, we want to hear from you!
What you will work on:
- Team Collaboration: Work hand-in-hand with Expansion AE and Customer Success to identify upsell opportunities within our customer base.
- Consultative Selling: Lead value-driven conversations, uncover customer needs, and connect them with AI solutions tailored to their goals.
- Customer Education: Act as a trusted advisor, educating customers on CloudTalk’s unique value proposition and innovations.
- Pipeline generation: Qualify upsell leads, book meetings, and ensure a seamless handoff to the Expansion AE.
- CRM Mastery: Maintain accurate lead and opportunity data in HubSpot, ensuring insights are actionable and the pipeline stays healthy.
What makes you a great fit:
- Experience: You bring some prior sales experience and a genuine passion for building a career in sales.
- Proactive and Driven: Your self-starting attitude ensures timely outreach to potential clients, consistently meeting or exceeding SLAs and KPIs.
- Customer-Centric: You have a keen understanding of customer needs and are adept at presenting solutions that effectively address their challenges.
- Empathetic Communicator: Your active listening skills and empathy help you foster trust and rapport with customers, facilitating successful sales interactions.
- Resilient and Disciplined: You thrive in fast-paced, high-volume environments and are accustomed to delivering results efficiently, even under pressure.
- Languages: Business Fluency in Spanish and English
Why you will love to be a CloudTalker:
Growth:
💡 1-1 Coaching sessions with our resident communications advisor
📚 Leaders Academy & Learning and Development Budget
Flexibility:
🏖 Unlimited Paid Time Off
🎗️ Volunteering Days
💻 MacBook for work
Well-being:
🏖Recharge Fridays once per quarter
🏋🏼♀️Fitness Allowance
Connectedness:
💲 Referral bonuses
👥 Virtual & physical team buildings
👕 Company merchandise
What to expect from our hiring process:
- Initial Chat: Interview with our Talent Acquisition team.
- Role Deep Dive: Meet Josh, our Sr BDR Manager
- Role-Play Interview: Showcase your expertise in a practical task
- Culture Bar Raiser Call: Assess cultural fit and potential
By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalk’s legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you. For more information on how Cloudtalk processes your personal data, please refer to our Privacy Notice .
