NLX

We provide a no-code platform for building, deploying, and analyzing conversational AI applications. Our platform allows users to create various chat, voice, or multimodal applications without requiring deep technical skills. It orchestrates AI applications across channels, supporting over 65 languages natively and letting you switch between Large Language Models (LLMs) like Cohere, Google Gemini, OpenAI, and Anthropic.

We offer solutions like Voice+™, a patented technology for synchronizing voice with digital channels to create conversational experiences. This lets users build voice applications that go beyond traditional phone menus and on-hold music. We also help develop multimodal chat experiences, which can be customized for different uses with pre-built channels or our Touchpoint feature.

Our platform workflow has three main areas: Build, Deploy, and Analyze.

• The Build function includes a patented no-code conversation builder for visually designing and managing AI journeys.
• The Deploy function allows instant launch across any channel and in multiple languages, using advanced AI systems.
• The Analyze function provides a no-code suite of analytics, custom KPI tracking, alerts, and conversation history to help with decision-making and continuous improvements.

For developers, we offer comprehensive Conversation APIs and SDKs to integrate our applications across various channels and modalities.

We were founded in 2018 and operate in the Technology, Information, and Internet industries, serving clients from startups to global brands.

Our mission is to help people reimagine what is possible through the power of conversation. We operate based on several core values:

• Customer-centric: We view our customers as partners in innovation, designing technology with the end-user in mind to deliver optimal experiences.
• Focus on practicality: We maintain a grounded approach to AI, prioritizing practical and effective solutions for businesses and their customers.
• Accessibility: We believe that building and deploying conversational applications should not require specialized skills, aiming to make human-computer interaction accessible to everyone, regardless of technical ability.
• Inclusivity: We value an approachable environment where diverse experiences and individual input are welcomed.

We are a team of 11-50 employees. We were founded in 2018 in New York City by brothers Andrei Papancea and Vlad Papancea, along with Peter Szerzo. Andrei Papancea is our CEO, and Vlad Papancea is our CTO. Our executive team also includes Derrick Bradley (Chief Customer Officer), Alexandra Shainskaya (Chief Financial Officer), Brian Dawson (Chief Strategy Officer), and Chelsea Rennhoff (Chief People Officer).

Our culture is defined by customer-centricity, practicality, accessibility, and inclusivity. We strive to create an environment where individuals feel welcome and empowered to contribute. We value diverse experiences and individual input, fostering a sense of ownership among our users and employees.