Job Description
Job Type: FTE
Location: Remote (anywhere in the US or Canada)
Salary Range: $120,000-$160,000
Role Summary
Cyclotron is seeking a Dynamics 365 Senior Consultant to lead solution design, client engagement, and delivery for Dynamics 365 implementations. This role will serve both Cyclotron clients and internal teams, requiring both deep functional expertise and the ability to communicate effectively with stakeholders at all levels, including executive leadership.
Key Responsibilities
Solution Design & Delivery
Lead functional design and configuration of Dynamics 365 solutions across Sales, Project Operations, and Customer Service
Translate business requirements into scalable, best-practice Dynamics 365 solutions
General knowledge of the Power Platform, including: Power Automate, Power Apps, Power BI, Power Pages, and Copilot Studio
Define system architecture, business processes, and configuration standards
Partner closely with Developers to ensure technical solutions align with functional design
Client Engagement & Leadership
Serve as a trusted advisor to clients, including C-level and senior stakeholders
Facilitate workshops, discovery sessions, and solution walkthroughs
Present solution designs, tradeoffs, and recommendations to executive audiences
Manage expectations, risks, and scope throughout the project lifecycle
Training, Adoption & Enablement
Develop and deliver training for users with varying technical backgrounds
Support change management and user adoption strategies
Create documentation, playbooks, and operational guides
Internal & Firm Contributions
Deliver new features and enhancements to Cyclotron’s internal Dynamics 365 Apps
Mentor junior resources and contribute to delivery standards
Assist with pre-sales activities, estimates, and solution scoping when needed
Required Qualifications
5+ years of Dynamics 365 consulting experience
Deep functional expertise in Dynamics 365 Sales Enterprise, Project Operations, and Customer Service
Proven experience driving Dynamics 365 implementations end-to-end, playing a role in:
Discovery: Requirements Gathering, Client-facing Workshops
Design: Functional Requirements Documentation, Backlog Building
Delivery: Dynamics 365 Customization & Configuration
Refinement: Quality Assurance, User Acceptance Testing, End User Training
Launch: Solution Deployment, Data Migration, User Setup, Day 1 Support
Strong understanding of business processes across sales, service, and project delivery, including industry standards and best practices
Experience working directly with executive leadership teams
Preferred Certifications
Microsoft Certified: Dynamics 365 Functional Consultant
Microsoft Power Platform certifications
Additional Microsoft or solution architecture certifications a plus
Soft Skills & Working Style
Confident, polished communicator comfortable with executive audiences
Strong facilitation, presentation, and client-relationship skills
Able to balance hands-on configuration with strategic guidance
Thrives in a consulting environment with multiple concurrent engagements
Cyclotron is an Equal Opportunity Employer. Cyclotron values diversity, equity and inclusion, and aims to practice DE&I in all that we do.
