Account Manager

🇮🇩 Indonesia - Remote
💼 Sales🟠 Manager

Job description

Who We Are

DoubleVerify is the leader in digital performance solutions, improving the impression quality and audience impact of digital advertising. Built on best practices, DoubleVerify solutions create value for media buyers and sellers by bringing transparency and accountability to the market, ensuring ad viewability, brand safety, fraud protection, accurate impression delivery and audience quality across campaigns to drive performance. Since 2008, DoubleVerify has helped hundreds of Fortune 500 companies gain the most value out of their media spend by delivering best in class solutions across the digital ecosystem that help build a better industry.

ABOUT DV | SCIBIDS AI

DoubleVerify is the leader in digital performance solutions, improving the impression quality and audience impact of digital advertising for the world’s largest advertisers. DV solutions create value for media buyers and sellers by bringing clarity and confidence to digital media investment by ensuring each impression meets the brand’s specific media quality standards critical to driving performance. A part of DoubleVerify’s suite of Performance products is Scibids AI. Scibids AI is the leader in independent Customized algorithmic media trading. The AI solution is used by many of the world’s leading marketers to drive greater ROI for their programmatic media buys, and increased productivity in operations.

What You’ll Do

DoubleVerify seeks a talented and resourceful Account Manager for the Scibids AI business in Indonesia. This unique individual’s primary responsibility will be to help our clients (particularly agency trading teams) to leverage the Scibids AI for the improvement of their campaigns and thereby to actively drive the adoption rate of the AI by our customers. This person will combine strong problem solving and teaching skills, analytical rigor and interpersonal skills for client servicing.

We are looking for a team player that has excellent Programmatic experience across a variety of DSPs, someone who takes initiative, has an entrepreneurial spirit, and the curiosity to dig deep into the technology to create solutions for our clients.

This is an opportunity to be an integral part of a hyper-growth division of a leading technology company that is transforming the online media industry. As an Account Manager, your role will be to work with and educate campaign managers and traders on how to use and leverage the Scibids software. Two of the key objectives for the role will be to offer first class service & increased adoption rate of the product by our customers. This position will combine strong problem solving and teaching skills, analytical rigor and interpersonal skills.

Key Responsibilities

  • Understand and effectively communicate Scibids AI value proposition, technology, processes, partnerships as relate to business growth
  • Become an expert in Scibids AI product philosophy, product capability and be able to work with the internal teams across the world to bring the AI technology to bear for our customers
  • Ensure seamless Onboarding ofnew customers
  • Manage client campaigns, by setting up the AI to optimize towards the goals
  • Advising clients and traders to setup scientific A/B tests to evaluate the impact of Scibids AI
  • Lead Pilot review sessions, building the performance case using data, and proving the ROI of Scibids with a presentation to all needed stakeholders
  • Partner with the client’s trading teams to deliver ROI positive results
  • Strategize with your sales lead to grow and develop existing client business and win net new business
  • Problem solving working with the wider Scibids team to get answers to potential issues
  • First class customer service - we strive to have an approach that is forward thinking and opportunistic, given that we love to build strong working relationships with our clients and the foundations of this come from the service

What We’re Looking For

  • Must be comfortable communicating internally and externally in English, with excellent written language
  • Strong experience in DSP campaign management and tracking technologies
  • Knowledge of Meta Ads will be a welcome addition
  • Excellent understanding of how/what campaign buying and planning entails
  • Must show accountability/ownership through every stage of the client relationship
  • Highly diligent, numerical and not afraid to wade into the numbers in order to make the data tell a story
  • Able to handle multiple priorities in a fast-paced environment
  • A can-do attitude to provide energy, drive and enthusiasm
  • Bachelors degree at a minimum & advanced mathematics studies or a maths major will be an asset
  • 2 - 4+ years’ experience in campaign management, in programmatic trading, Analytics or customer success/account manager team in the programmatic space
  • Experience in at least 2 of the following DSP’s DV360, The Trade Desk, Xandr
  • As a remote role, a self-sufficient and autonomous mindset is key

MORE ABOUT DV | SCIBIDS AI

Following in the footsteps of quantitative finance, online advertising is transitioning from an intuition-based domain to an increasingly mathematical one with media being bought in real time through exchanges by “trading desks” on behalf of Advertisers.

Scibids AI equips these trading desks with an Artificial Intelligence software which supercharges campaign performance, brings automation and eventually increases profitability.

Based on proprietary mathematical breakthroughs and engineering innovations in the space of real time bidding, Scibids AI works hand in hand with leading programmatic platforms (DSPs, Meta & Google Ads) to bring Customized Algorithmic Bidding Logic into the world of media optimization.

The successful candidate’s starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, and balancing internal equity relative to peers at DV.

Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway!

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