Job description
About FareHarbor
At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.
With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.
Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.
FareHarbor Core Values:
- Think Client First
- We Are One ‘Ohana
- Be Curious and Learn
- Own It.
- Act With Integrity
- Embrace the Challenge
Why FareHarbor?
Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.
And since day one, we’ve known that our real success lies in our people—the Ohana.
With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to work—to believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.
From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.
About the Role
The FHS Sales Enablement Specialist plays a pivotal role in accelerating growth within FareHarbor Sites’ paid packages by empowering Sales and AM teams to more effectively position, pitch, and close FHS products and services. This role serves as the connective tissue between global sales strategy, client qualification, lead generation, and technical product expertise — ensuring teams are equipped with the knowledge, tools, and confidence needed to drive adoption at scale and expand FareHarbor’s digital footprint globally.
This individual will partner closely with Account Executives, Account Managers, Lead Generation, and Product teams to identify high-quality opportunities, deliver compelling and conversion-focused demos, and enable the commercial organization with frameworks, collateral, and insights that influence deal velocity and close rates. They bring a consultative, technical sales mindset with the ability to translate FareHarbor Sites platform capabilities into measurable client value — strengthening our commercial narrative and elevating the consistency and impact of every sales conversation.
Key Responsibilities
Sales Enablement & Client Engagement
- Partner with Sales and Account Management teams to identify strong Enterprise and FHS package fits among both new prospects and existing FareHarbor clients.
- Conduct tailored product demonstrations (virtual and in-person) that showcase ROI, conversion impact, and integration capabilities.
- Collaborate with the commercial team to refine positioning, sales materials, and client proposals for upmarket offerings.
- Serve as the subject matter expert on FHS features, value propositions, and implementation requirements for advanced clients.
Lead Qualification & Deal Strategy
- Work with inbound and outbound leads to assess technical fit, operational readiness, and long-term potential for Enterprise-level adoption of FHS Packages.
- Develop tailored business cases that align client objectives with FHS solutions, clearly articulating value and expected outcomes.
- Support Sales leadership in designing strategic approaches for key verticals and global growth markets.
- Ensure effective handoff from pre-sales to implementation teams, maintaining a seamless client experience.
Collaboration & Cross-Functional Support
- Partner with Training, Enablement, and Marketing to create scalable resources that support the Premier package sales motion.
- Collaborate with Product and Technical Support to stay up to date on new features, integrations, and platform advancements.
- Provide structured feedback loops from client interactions to inform product innovation and commercial strategy.
Client-Facing & Travel
- Confidently pitch and present both virtually and in person to executive-level stakeholders.
- Represent FareHarbor professionally at client sites, industry events, and partner meetings (travel up to 30%).
- Deliver a consultative experience focused on long-term partnerships and measurable business outcomes.
Qualifications
- 4+ years of experience in technical sales, SaaS enablement, or solutions engineering within B2B or Enterprise environments.
- Proven track record of exceeding sales goals and driving adoption of premium-tier or enterprise-grade offerings.
- Exceptional communication, presentation, and relationship-building skills across varied audiences — from operations teams to executive decision-makers.
- Strong understanding of website, conversion, or digital marketing preferred.
- Ability to collaborate cross-functionally in a fast-paced, global organization.
- Comfortable with travel (up to 30%) for key client meetings and demos.
Key Attributes
- Consultative and strategic mindset — skilled at diagnosing client needs and crafting tailored solutions.
- Confident and persuasive communicator, capable of simplifying complex concepts into value-driven narratives.
- Self-starter who thrives in a hybrid of sales, strategy, and enablement.
- Team-oriented with a strong sense of ownership and accountability.
- Passionate about helping clients scale their business through online digital excellence.
Benefits
- Medical, dental + vision coverage
- 26 vacation days, 10 sick days & 12 paid holidays per year
- Global leave benefit
- 22 weeks paid parental leave
- 2 weeks paid grandparent leave
- Extended care and bereavement leave
- Life insurance policy
- 401k + employer matching
- Social hours & events and team-building
- Educational Opportunities
- Wellness benefits (Headspace subscription & wellness webinars)
- Work-from-home assistance
- Hybrid friendly
- Paid volunteer hours
Salary Range: $64,080 - $96,120, plus 10% bonus potential
Please note you must be authorized to work in the United States for this position.
At FareHarbor, we believe making experiences better for everyone starts with fostering a workplace where every voice is heard and everyone is empowered to thrive. We’re committed to inclusion, welcoming all qualified job seekers to apply and join our ‘ohana.
FareHarbor is an equal opportunity employer in accordance with all applicable federal, state and local laws. We do not discriminate on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, national origin, disability, age, or veteran status, or any other classification protected by federal, state, or local law. If you need adjustments during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
To learn more about how we use your information, see our Privacy Statement for Applicants. By submitting your application, you confirm that you understand and agree that your information will be processed in accordance with our Privacy Statement for Applicants.
Any offer of work (e.g. employment, assignment) will be subjected to the successful completion of pre-employment screening.
