Job description
If you’re here, it’s because you’re looking for an exciting ride.
A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.
We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.
Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.
Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.
What makes our ride unique?
🤝 Our strong culture and non-vanilla personality.
💪 A Talent House.
🤝 Our commitment to being a force for good.
We have a vision: Building the largest marketplace in your city, to give access to anything in minutes . And this is where your ride starts…
YOUR MISSION
Join our dedicated Salesforce team as an Intern focused on user enablement and support. This is a fantastic opportunity to become a product expert and empower our global teams to get the most out of our Salesforce platform. You will be at the intersection of people, processes, and technology, making a direct impact on company-wide productivity.
You will be a key advocate for our users, ensuring they have the knowledge, resources, and support needed to succeed. This role is ideal for an excellent communicator who is passionate about helping others, solving problems, and making technical information easy to understand in a fast-paced, collaborative environment.
THE JOURNEY
- Act as a key support contact for our Commercial teams, troubleshooting Salesforce-related issues to ensure they can work efficiently and effectively.
- Own and improve our technical documentation, transforming it into user-friendly guides, tutorials, and best-practice articles.
- Design and deliver training sessions for new and existing users to enhance their understanding, adoption, and mastery of the Salesforce platform.
- Proactively partner with users to understand their workflows and identify opportunities to improve their productivity through better use of Salesforce tools and features.
WHAT YOU WILL BRING TO THE RIDE
- Currently pursuing or recently completed a Bachelor’s/Master’s degree in Management, Business Administration, Information Systems, Communications, or a related field.
- No prior professional experience required; a strong willingness to learn and a hands-on, helpful attitude are essential.
- A passion for helping and teaching others; enjoys translating technical concepts for non-technical audiences.
- Excellent communication and presentation skills in English, both written and verbal.
- Exposure to Salesforce or another CRM is a plus, but not required.
- Organized, proactive, and comfortable working in a dynamic, evolving environment.
- A team player who brings positive energy, empathy, and a creative problem-solving mindset.
- A natural educator and structured thinker who can break down complex topics into simple, clear concepts.
- Comfortable working in a people-focused role, with a strong desire to help others succeed.
- Eager to learn, take initiative, and grow in a role that offers significant responsibility and interaction across the company.
- A fantastic communicator and collaborator who can build trust and translate user needs into actionable improvements and clear guidance.
Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don’t meet our musts don’t let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.
We believe driven talent deserves:
- 🍔 Monthly Glovo credits to satisfy your cravings!
- 🏊 Discounted gym memberships to keep you energized.
- 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
- 👪 Enhanced parental leave, and office-based nursery.
- 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.
Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).
So, ready to take the wheel and make this the ride of your life?
Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!
