Gozem - Africa's Super App

We started Gozem in 2018 to offer on-demand transportation, vehicle financing, delivery, e-commerce, and cashless payment services in Francophone West and Central Africa, all within one app.

We operate in 12 cities across 5 countries: Togo, Benin, Gabon, Cameroon, and the Republic of Congo.

Our services include:

• Mobility: Tricycle, Taxi, and Zem (motorcycle) rides.
• Delivery: Food, shopping, gas, and package delivery.
• Digital Purchases: Recharge communication credit and buy event tickets using QR codes.
• Financial Services: Gozem Money for payments and transfers, vehicle and phone financing, maintenance and insurance subscriptions, and cash advances.

We also provide business solutions like online sales with delivery, QR code access, integrated advertising, and opportunities to become a Gozem Money agent. For companies, we offer employee mobility solutions, logistics and delivery management, fleet management, and custom advertising.

Our mission is to help unlock the region’s potential by solving everyday problems and making life simpler for millions of Africans.

Innovation, team spirit, agility, and making a real impact are our core values. We foster autonomy, transparency, and collaboration in our daily work, encouraging everyone to take initiative and grow.

We are a team of over 300 people working across 12 cities in French-speaking Africa. Our team is international, with members from 15 different countries, and we value cultural diversity and talent.

We work in an agile environment where quick iteration, rigor, and passion are key. We encourage autonomy, transparency, and collaboration, and we want our team members to learn, grow, and see the direct impact of their work on local communities.

Our departments include Transport, Financing, E-commerce, Gozem Money, Operations for Champions and Merchants, Support, Tech/DATA, Sales and Business Development, Marketing and Communication, HR, Finance and Legal, and Projects.

Our recruitment process usually takes 4 to 6 weeks. We hire based on skills and motivation, often including business cases, and we value diverse backgrounds. We conduct quarterly performance and development evaluations. We foster diversity and inclusion through an open and collaborative environment.

We recognize our team members through internal awards, challenges, and one-off rewards. We also offer:

• Graduate Training Programs (GTP): For recent graduates, including a Management & Business program and a Tech program.
• International Internship Program: Provides immersive professional experience in West Africa.

Our CSR efforts include supporting education, health screenings, accident assistance, promoting electric vehicles, recycling, clean-up days, and empowerment training for women and youth.