Job Description
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.
Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore.
WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500.
Our people are the key to our success. We’re committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
Why we’re hiring:
WPP Enterprise Technology provides IT services for WPP. As the creative transformation company, WPP is helping its clients transform the future through extraordinary work. WPP ET is an integral part of that journey, and we are proud to provide technology for some of the world’s most creative brands. At WPP, technology is at the heart of everything we do, and it is WPP ET’s mission to enable everyone to collaborate, create and thrive. WPP is undergoing a significant transformation to modernise ways of working, drive automation and elevate colleague and client experiences.
You will play a crucial role in solution delivery and day-to-day technology management of the Global Automation Operations Centre (AOC) program. Reporting to the Automation Operations Manager and supporting. Automation product, platform and delivery teams worldwide, you will ensure our automation projects are well managed and supported to deliver quantifiable returns.
The AOC is chartered to support automation products delivered by the Automation & AI product team, or projects delivered by Automation delivery teams from around WPP. Our support apparatus gives those teams confidence and freedom to hand over their existing successes and continue innovating.
Are you a proactive and detail-oriented individual with a passion for technology and a strong desire to learn and grow in the field of automation & AI? We are looking for an L1 Automation Support Engineer to join our dynamic team. This entry-level role is perfect for someone eager to start their career in automation & AI support and operations, where you’ll be responsible for the initial monitoring, triage, and resolution of incidents for our RPA bots and Power Platform solutions. You’ll gain invaluable hands-on experience, working with cutting-edge technologies and collaborating with experienced engineers to ensure our global automation processes run smoothly.
What you’ll be doing:
- Dashboard Development: Design, build, and maintain visually compelling dashboards, reports, and charts specifically using Power BI.
- Insight Generation: Transform raw data into actionable insights by analyzing trends and patterns and presenting them through intuitive visualizations.
- Stakeholder Collaboration: Collaborate with business stakeholders to understand key metrics and create visual solutions that align with business objectives.
- SQL Data Preparation: Use SQL to extract, manipulate, and aggregate data fromrelational databases (e.g., SQL Server, Azure) to ensure data is clean, accurate, and properly structured for analysis.
- Query Optimization: Write and optimize SQL queries for performance and efficiency when handling large datasets.
- Data Wrangling: Perform data wrangling, transformation, and cleansing to ensure data quality and consistency across various reporting frameworks.
- Continuous Improvement: Continuously improve visualizations based on user feedback and stay up to date with the latest trends in Power BI and SQL best practices.
- Support for Deployments: Assist in maintaining and updating visual reporting frameworks as part of the broader automation delivery lifecycle.
What you’ll need:
- Experience: 4-6 years of experience in Data Visualization, SQL, and working with large datasets.
- Power BI Expertise: Strong hands-on experience with Power BI, including proven knowledge and experience with DAX.
- SQL Proficiency: Expertise in SQL for querying and manipulating relational databases such as SQL Server or Postgre SQL.
- Technical Tools: Proficiency in Excel and other data manipulation tools.
- Analytical Skills: Ability to analyze complex data to identify key insights and trends with strong attention to detail.
- Problem-Solving: Proven experience dealing with technical blockers and optimizing reporting performance.
- Communication: Effective communicator with the ability to tell a story through data to drive business decisions.
- Collaboration: A proactive and collaborative team player who thrives in a fast-paced, “hands-on” environment.
Who you are:
You’re open : We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You’re optimistic : We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You’re extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we’ll give you:
Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
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We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
