Job description
HackerRank helps thousands of companies hire developers based on skills rather than pedigree, and also nurtures a community of millions of developers to upskill and become next-gen developers.
The people at HackerRank care deeply about their work and have an extremely intense work ethic. In many companies, speed & quality are a tradeoff. At HackerRank, it’s not; we expect you to ship in about half the time that most competent people think is possible while maintaining a standard of quality you’d proudly sign your name on. The only way to make this happen is to truly love your craft and be deeply committed to growth.
About the role
This role supports HackerRank’s security efforts and helps build customer trust by ensuring clear, accurate, and timely responses to security-related questions. You’ll help customers and prospects feel confident sharing their data by providing reliable information and following through with internal teams.
You’ll work closely with Go-To-Market (GTM), product, engineering, and IT teams to complete customer security questionnaires, respond to follow-up questions, and support day-to-day security operations. This role contributes to improving HackerRank’s security posture through execution, documentation, and collaboration.
What you’ll do
Security Operations & Monitoring
- Continuously monitor security tools and logs to identify potential threats.
- Investigate alerts and coordinate with engineering or DevOps teams for incident response.
Customer-Facing Security Support
- Fill out IT security questionnaires from customers in a timely and accurate manner.
- Be available to answer customer follow-ups regarding security concerns.
- Respond to security-related customer queries or tickets (e.g., data handling, compliance, vulnerabilities).
- Participate in security review calls with customers and prospects to provide reassurance about HackerRank’s security posture.
Policy & Compliance
- Support in drafting and updating the security policies (e.g., password management, BYOD, vendor risk assessments).
- Help maintain compliance with security standards (e.g., ISO 27001, ISO 42001, SOC 2, GDPR) and gather necessary evidence during audits.
Vulnerability Assessment & Remediation
- Conduct or coordinate vulnerability scans and penetration testing.
- Work closely with product teams to ensure timely patching and remediation of critical vulnerabilities.
Employee Security Awareness
- Conduct training sessions and internal communications to educate staff on phishing, social engineering, and other security best practices.
Incident Response & Investigations
- Act as the first line of investigation for potential security incidents across the company.
- Escalate complex or severe security issues to the CTO/CISO as needed
Who you are:
- 3+ years of experience in information security, risk management, or security operations, with a focus on customer-facing security support.
- Strong communication skills to engage confidently with customers, address security concerns, and build trust.
- Hands-on experience with security frameworks such as ISO 27001, SOC 2, GDPR, and NIST compliance.
- Proficiency in security operations including monitoring, incident response, and vulnerability management.
- Ability to balance security and business needs, ensuring protection without slowing down product development or operations.
- Experience in automation and process improvement to streamline security workflows and reduce overhead.
- Bonus: Relevant certifications (nice to have) such as CISSP, CISM, or Security+ to demonstrate industry expertise.
- Bonus: Experience in managing IT Operations,tool and procurement
You will thrive in this role if:
- Are comfortable responding to customer security questions, completing questionnaires, and explaining security controls clearly
- Enjoy improving day-to-day security processes through documentation, tooling, and automation
- Can work closely with engineering, IT, and product teams to address vulnerabilities and security issues without blocking delivery
Want to learn more about HackerRank? Check out HackerRank.com to explore our products, solutions and resources, and dive into our story and mission here.
HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment based on individual performance and qualification. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
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Notice to prospective HackerRank job applicants:
- Our Recruiters use @hackerrank.com email addresses.
- We never ask for payment or credit check information to apply, interview, or work here.
