Job Description
About KBS
Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.
At KBS Services, we strive to implement innovative solutions that empower our workforce and improve operational efficiency. Our Learning & Development team plays a critical role in building the knowledge, skills, and capabilities that support our people and our business.
Position Summary
The Instructional Designer is responsible for researching, designing, and developing effective learning solutions that support organizational goals and employee performance. This role leads the creation of instructor-led, web-based, eLearning, and self-managed learning experiences across a variety of subject areas, including position based training, technical skills, leadership development, compliance, and new initiatives.
The Instructional Designer partners closely with stakeholders at all levels of the organization to ensure training solutions are accurate, engaging, and aligned with business and operational needs.
LOCATION - this role is 100% remote
SALARY RANGE - $85-95k
Key Responsibilities
- Research, design, and develop instructional materials and curricula using adult learning principles and instructional design best practices.
- Create and maintain learning solutions across multiple modalities, including instructor-led training, virtual learning, eLearning, and self-paced content.
- Develop training materials such as job aids, assessments, infographics, presentations, and multimedia assets.
- Partner with business leaders, subject matter experts, and cross-functional teams to gather requirements and ensure content accuracy and effectiveness.
- Utilize Workday Learning to deploy, manage, and evaluate learning content and programs.
- Translate business needs into clear learning objectives and measurable outcomes.
- Evaluate training effectiveness and recommend improvements based on learner feedback and performance data.
- Support continuous improvement of learning standards, templates, and processes.
- Ensure learning content supports compliance, safety, leadership, and operational initiatives as needed.
Required Qualifications
- Bachelor’s degree in Instructional Design, Education, Learning & Development, or equivalent experience.
- Proven experience designing and developing learning solutions across multiple delivery methods.
- Proficiency with Workday Learning (required).
- Bilingual in English and Spanish (required).
- Familiarity with eLearning authoring tools (e.g., Articulate, Camtasia, or similar).
- Strong collaboration and stakeholder management skills.
- Excellent written and verbal communication skills.
- Ability to manage multiple projects and deadlines in a fast-paced environment.
- Experience supporting operational, safety, or compliance training programs.
- Knowledge of facility services industries and operations, including janitorial and exterior services.
- Familiarity with WalkMe, Digital Adoption software
- Knowledge of facility services industries a plus.
Full-time Benefits
As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more!
- Paid Time Off
- Paid Holidays
- Sick Time
- Life Insurance
- Short Term Disability – Employer paid
- Long Term Disability
- Supplemental Health Insurance (E.G., Accident)
- 401k plan with a match or Non-qualified Deferred Compensation Plan
- Pet Insurance
- PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics
KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual’s status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
