Job Description
Kitestring is a 25 year old start up in Northwest Arkansas. We provide technical expertise to various clients delivering innovations that improve how customers shop and the enterprise operates. At Kitestring Technical Services, our mission is to share our collective knowledge to positively impact our employees, clients, and communities. Our vision is to be the most trusted partner in technology consulting. We believe people enable technology and vice-versa which is why we are in the business of both. We persistently challenge the barriers to diversity, inclusion, and empathetic cooperation.
Our Core Values are Transparency, People Driven, Empowered, Quality focused and socially responsible. Our values direct our company in how we do business and enhance the lives of our employees. Do our values speak to you?
Benefits
Kitestring offers excellent benefits to its employees including:
Flexible PTO
Maternal/Paternal Leave Policy
Healthcare Benefits for Spouse, Domestic Partner, and Dependents
Matching 401k 2-1 up to 4%
Role Overview
The QE Lead (UAT & Automation Lead) will own the overall quality strategy for a POS implementation, with a strong focus on User Acceptance Testing (UAT) and building a sustainable test automation foundation. This role partners closely with the client, Project Manager, POS vendor, and payment provider to ensure release readiness and predictable delivery.
Key Responsibilities
Lead and execute the UAT phase in close collaboration with client stakeholders, PM, POS vendor, and payment provider.
Define, document, and own the QA strategy across manual and automated testing.
Design and implement a test automation architecture aligned to the POS solution, payment provider, and supporting systems.
Develop, maintain, and execute automation scripts for regression and critical-path workflows (UI and API).
Coordinate defect triage, prioritization, and re-testing with vendors and internal delivery teams.
Mentor QA Tester(s) and promote best practices in test design, execution, and documentation.
Provide clear go/no-go recommendations for UAT sign-off and release readiness.
Key Skills & Experience
Strong experience leading UAT for POS, payments, or retail systems (fuel experience is a major plus).
Proven hands-on experience with test automation across UI and API layers.
Solid understanding of payment flows, including authorizations, reversals, refunds, and edge cases.
Ability to translate business workflows into clear, executable test strategies.
Comfortable working across vendors, client stakeholders, and cross-functional delivery teams.
Excellent communication, documentation, and stakeholder management skills.
Success Looks Like
UAT runs predictably with clearly defined entry and exit criteria.
Critical business workflows are covered by automation, not just manual testing.
The client is left with a maintainable, scalable automation foundation — not throwaway scripts.
