Job description
Client Relations Manager (Remote position that requires office attendance as needed!)
LeadsMarket is a leading financial services lead generation company serving lenders nationwide. We’re looking for a Client Relations Manager to join our Lender Relations team and help drive growth through exceptional client partnerships.
About the Role. You’ll manage and grow relationships with our lending partners and other clients who purchase our leads. After comprehensive training on our services, compliance requirements, and industry dynamics, you’ll become the primary point of contact for a portfolio of clients, responsible for their success and satisfaction while identifying opportunities to expand those relationships. This is a hybrid-remote position based out of either our Woodland Hills, CA headquarters or our Fort Lauderdale, FL office. You may be required to work in-office 2–3 times per month, with additional in-office time as needed. Travel is required for industry trade shows and occasional client visits.
What You’ll Do
- Serve as the primary relationship owner for assigned lending partners, ensuring their success with our services.
- Identify opportunities to grow existing accounts through deeper product adoption and expanded partnerships.
- Develop new client relationships through outreach, presentations, and negotiation.
- Analyze performance data to proactively address client needs and optimize results.
- Collaborate with operations, compliance, and technology teams to resolve client issues and deliver solutions.
- Stay current on lending industry trends, competitive dynamics, and regulatory developments.
- Represent LeadsMarket at industry events and trade shows.
What We’re Looking For
- 3+ years in business development, account management, or customer success—ideally in financial services, fintech, or lead generation
- Outstanding verbal and written communication skills (this role requires extensive client-facing interaction in person and via phone and video).
- Experience with B2B sales cycles and relationship-based selling.
- Comfort with data analysis and using metrics to drive decisions.
- Strong presentation and negotiation abilities.
- Self-directed work style suited to a remote-first environment.
- Bachelor’s degree preferred.
Bonus Points
- Direct experience in lead generation, particularly in consumer lending or credit marketing.
- Familiarity with TCPA compliance and consumer finance regulations.
- Existing relationships in the unsecured or subprime lending industry.
Compensation & Benefits: $60,000–$85,000 base salary depending on location, experience, and qualifications, plus performance-based bonuses or commissions. Benefits package includes premium health insurance, gym allowance, PTO, and other benefits. This position reports to the SVP of Client Relations.
