Technical Program Manager

🇺🇸 United States - Remote
📋 Project Management🟣 Senior

Job description

About LILT

AI is changing how the world communicates — and LILT is leading that transformation.

We’re on a mission to make the world’s information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality.

At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues— Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI.

The Government Team at LILT

LILT is expanding its US public sector offering to serve mission-focused analysts and linguists with the most cutting-edge translation technology. LILT’s government team provides a fast, multilingual, high-quality AI translation platform to United States and allied government customers. This is a unique opportunity to make a significant impact on the future of LILT’s AI platform and our customers.

As a key member of our team, you will play a pivotal role in shaping the future of LILT’s public sector business. Your expertise in engineering, program management, and linguistics will be instrumental in driving the development of innovative solutions for a wide range of government customers.

Where You’ll Work

This position is based out of the Washington D.C. metropolitan area where you will start as fully remote and then transition to hybrid once an office is opened.

Authorization to work in the U.S. is a precondition of employment.

Candidates with active or recent TS/SCI security clearance with polygraph (and can satisfy other security-related requirements) are preferred. Candidates without this security clearance must be able to apply for and maintain TS/SCI security clearance with polygraph.

What You’ll Do

We have an opening for a (Sr.) Technical Program Manager to support LILT’s government team focusing on US Government customers such as the military and national security. As a (Sr.) Technical Program Manager, you will work with technical and senior leadership across the program to ensure our government offering meets the highest technical standards.

This position is based out of the Washington D.C. metro area where you will start as fully remote and then transition to hybrid once an office is opened. Moderate travel to customer sites in the region is required.

Key Responsibilities:

  • Define and implement technical roadmaps aligned with customer use cases

  • Develop comprehensive roadmaps and manage multiple tasks with varying priorities

  • Specify and implement provisioning, management, and monitoring solutions tailored to unique security and cyber requirements of diverse government customers

  • Oversee the entire lifecycle of these solutions, from initial technical program review to installation, deployment, and expanded usage

  • Propose and champion enhancements to the LILT product roadmap that enhance government user utility and satisfaction

  • Serve as the primary point of contact for government customers, collaborating with external teams, partners, and subcontractors to identify and mitigate programmatic risks, ensuring the achievement of established goals

  • Communicate effectively with executive management, providing clear and concise updates on project plans, status, and critical issues, both verbally and in writing

  • Timely escalate urgent issues and drive their resolution

  • Drive project execution, develop project plans, make informed technical trade-offs, manage risk, track, and report on status both internally and externally, and resolve blocking issues

  • Collaborate closely with partner organizations, including government agencies, to ensure that all teams are equipped for success

  • Establish goals and metrics to identify opportunities to deliver customer solutions that meet cost, performance, and schedule requirements

Skills and Experience:

  • Bachelor’s Degree in Engineering, Computer Science, Computational Linguistics or related field

  • 3+ years of experience working in technical product or program management

  • 3+ years of experience working directly with research and engineering teams

  • 3+ years of experience managing programs across cross-functional teams, building processes, and coordinating release schedules

  • Experience with program management software (e.g. JIRA) and content collaboration software (e.g. Confluence, Notion)

  • Proven experience in systems engineering, program management, computational linguistics, or CAT tools

  • In-depth understanding of DoD/IC cyber and security standards, practices, and assessments

  • Demonstrated success in managing complex projects and delivering results on time and within budget

  • Strong communication and interpersonal skills, with the ability to interact effectively with technical and non-technical stakeholders

  • A data-driven approach to problem-solving and a passion for continuous improvement

Preferred Qualifications

  • Proven track record of delivering results for large, cross-functional initiatives while managing multiple competing priorities

  • Experience with DoD/IC projects

  • Technical background in computational linguistics or related field with experience in AI, LLM, NLP, or computed-assisted translation (CAT) solutions

Our Story

Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born.

LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI.

With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning.

Our Tech

What sets our platform apart:

  • Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent

  • Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing

  • 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation

  • Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review

LILT in the News

  • Featured in The Software Report’s Top 100 Software Companies!

  • LILT makes it onto the Inc. 5000 List.

  • LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry.

  • Check out all our news on our website.

Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT’s Privacy Policy at https://lilt.com/legal/privacy .

At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at [email protected].

LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

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