Job description
About us
Love, Bonito is Southeast Asia’s leading womenswear brand, built with a mission to empower women to find confidence through style. Incorporated in 2010 in Singapore, we’ve since grown from a humble online startup into a multi-channel business with over 20 stores and counting across Asia and a thriving online presence.
For the next decade, we are looking to expand through new categories, markets, wholesale partnerships, and brand acquisitions. We are evolving into a next-generation regional consumer group — one that blends heart with performance, and creativity with technology.
At our core, we’re a team of builders, dreamers, and doers who believe culture is more than words on a wall — it’s how we show up every day. We move fast, stay curious, and take bold bets on ideas and people we believe in. Here, you’ll find a community that challenges you to grow, trusts you to lead, and celebrates you for being you. Together, we’re shaping the future of Asian brands — from right here in Southeast Asia, to the world.
Why join us?
At Love, Bonito, you’ll do more than just a job — you’ll help build a movement. We’re creating an organization that’s lean, bold, and full of heart — where every person has the space to make an impact. Here’s what you can expect:
Purpose with performance: We’re building a world-class Asian brand that competes globally. We hold ourselves to high standards and operate with purpose, integrity, grit and excellence. Join us if you take customer service excellence seriously and are passionate about creating real impact!
Growth that’s real: We are known to be incredibly dynamic and fast-paced. You’ll be expected to learn fast, stretch beyond your comfort zone, and work alongside people who challenge and support you in equal measure. Don’t join us if you’re looking for a comfortable, fully structured setup, but do join us if you’re excited to build, shape, and make an impact together!
Culture at our core: If you’re looking for a no-corporate-BS environment, you’ll fit right in. We lead with empathy, celebrate individuality, and believe that great work comes from trust, not titles. We believe in teamwork and effective collaboration - because when we run together, we go further. If this speaks to your values, come join us and be part of #TeamLB!
Join us as we redefine what it means to build an enduring global consumer group.
The role
As a Supply Chain Executive (DC Inbound Operations), you will be responsible for end-to-end inbound execution and timeline management across all 3PL warehouses, supporting Love, Bonito’s weekly launch cadence across multiple markets. While the role is remote-based in the Philippines, the scope is regional, covering inbound flows into multiple 3PL facilities and not limited to the Philippines alone.
While inbound operations will be your core responsibility, you will also provide operational support for outbound and returns when required, especially during peak periods, launches, or operational escalations. This role is based in the Philippines and works remotely, reporting to a manager in Singapore.
You will help manage day-to-day DC operations by working closely with freight forwarders and 3PL partners, following up on shipments, flagging issues early, and supporting smooth warehouse operations.
Main responsibilities:
Inbound Execution & Launch Readiness
- Own and track end-to-end inbound timelines for weekly launches across all regional 3PL warehouses, from supplier handover to DC receipt
- Monitor shipment milestones (ex-factory, departure, arrival, cross-dock, putaway) and proactively flag risks
- Work closely with suppliers, freight forwarders, and 3PL partners to ensure inbound goods arrive in line with launch cut-offs
- Coordinate inbound receiving and putaway prioritisation with DC teams to support launch readiness
- Manage last-minute changes, delays, and recovery plans to minimise launch and sales impact
- Ensure inbound quantities are accurately reflected in WMS and SAP upon receipt
- Investigate and resolve inbound discrepancies (shortages, overages, mis-receipts)
- Support inventory reconciliation related to inbound and launch stock
3PL Operations & Performance Management
- Act as the primary point of contact for 3PL inbound operations, with working knowledge of outbound and returns processes
- Track operational KPIs and SLAs across inbound (and, when required, outbound and returns)
- Identify recurring execution issues and work with 3PL partners to drive corrective actions
- Conduct root cause analysis for delays or performance issues and drive corrective actions with 3PLs
- Escalate operational risks early, with clear impact assessment and mitigation options
Outbound & Returns Support
- Provide operational support for outbound fulfilment and returns processing during peak periods or issue escalation
- Support DC teams in resolving outbound delays, returns backlogs, or exception cases
- Assist in root-cause analysis for outbound or returns-related issues that may impact customer experience
On-Site DC Engagement
- Conduct regular visits to the Philippines DC to review inbound, outbound, and returns operations validating processes and SLAs
- Build strong working relationships with warehouse teams through presence, follow-up, and accountability
- Support on-site execution during critical launch periods or operational escalations
- Support issue resolution and continuous improvement initiatives
Qualifications & Experience
- 1 year experience in engineering or supply chain field preferred (fresh graduates are welcome!)
- Hands-on experience in supply chain or DC operations, especially 3PL environments
- Strong understanding of inbound operations, with exposure to outbound fulfilment and returns processes
- Experience managing execution across multiple stakeholders
- Familiarity with ERP and WMS systems in an omni-channel or e-commerce environment
- Strong proficiency in Excel / Google Sheets (mandatory); SQL is a plus
You Should Have
- Comfortable working remotely, with strong self-discipline and ownership
- Highly detail-oriented and takes strong ownership of timelines, tasks, and outcomes
- Proactive, resilient, and not afraid to chase issues to closure
- Clear and confident in communicating with stakeholders across markets
- Passionate about operational excellence and continuous improvement
