Job description
Company Description
About MUFG Investor Services:
MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.
With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.
Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.
#LI-Hybrid
Job Description
Reporting to the Senior Associate Director, Nexus, Investor Delivery, you will:
- Support senior leadership with achieving department initiatives, projects, budget adherence
- Support and mentor team through training and development
- Review /Prepare capital call and distribution calculation and allocation.
- Support team on department deliverables while ensuring adherence to company and department policies and procedures relating to investor registration, dealing, and reporting.
- Communicate with internal MUFG teams and external clients, ensuring all deliverables and requests are met.
- Review client Limited Partnership Agreements (LPAs), PPMs, and other materials and ensure service levels are in line with such legal documents.
- Ensure the team supports the client integration process, and the experience is professional and positive for all parties involved.
- Review/Prepare Investor allocations ensuring capital transactions are booked correctly and P&L is allocated correctly.
- Review/Prepare ad hoc deliverables as defined in the Service Level Agreements.
- Offer guidance on performance of team members to the team manager through regular feedback, mentoring, coaching sessions and career development discussions, while adhering to company standards for annual performance reviews.
- Be part of internal Client Relationship (CRM) framework and participate in regular service review calls with assigned Client(s), CSMs, and other internal departments.
- Champion initiatives within your team, encouraging participation, constructive feedback and idea generation from the team members.
- Support and Promote MUFG’s core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty
Qualifications
- A strong candidate would have some years of existing experience in a Fund Administration role with at least a year working in a Private Equity role
- Have a strong knowledge of Private Equity structures, regulatory requirements and waterfall calculations.
- Experience with Investran and Yardi would be considered an asset
- Client/customer service management experience
- Experience and knowledge of investor operations
- Strong organizational skills with ability to effectively manage multiple priorities and meet deadlines
- Professional written and verbal communication skills when dealing with Clients, Investors, colleagues
- Demonstrate business logic and risk adverse approach to resource management and operations
Additional Information
At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.
MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.
We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.
MUFG is an equal opportunity employer.

