Job Description
About myPlace Health
myPlace Health was founded in 2021 by mission-aligned healthcare leaders and organizations that are committed to drastically improving health outcomes, quality and experience for vulnerable older adults and frail seniors. We specialize in providing value-based, comprehensive care and coverage for older adults with significant needs so they can thrive in the homes they love and in the communities they cherish.
Our mission is simple: to enable older adults to live the independent lives they deserve. We pursue this mission through our myPlace PACE (Program of All-Inclusive Care for the Elderly) model, which provides seamless primary care, integrated health plan coverage, personalized social engagement, and customized services delivered in the participant’s preferred place.
myPlace Health is building a mission-driven team that shares our passion for redefining the way older adults experience care as they “age in place” in the community. This is a unique opportunity to take on one of our country’s most challenging healthcare problems and join a fast-growing, dynamic team as we prepare to scale our mission to serve more markets.
About This Role
Are you passionate about connecting seniors with the care and support they deserve? Do you thrive in building relationships, leading teams, and creating strategies that drive meaningful growth? If so, this is an incredible opportunity to join myPlace Health as an Growth Manager, where you’ll play a key role in expanding access to our PACE (Program of All-Inclusive Care for the Elderly) services.
In this role, you’ll lead and develop a high-performing outreach and enrollment team, forging strong partnerships with community organizations, healthcare providers, and referral sources across the Los Angeles market. You’ll have the unique opportunity to build the outreach and marketing program from the ground up, shaping strategies that will connect underserved frail seniors with the comprehensive care they need to live healthier, more fulfilling lives.
We’re looking for an energetic, mission-driven leader who is excited to grow a program that makes a real difference in the community. If you’re ready to take on a rewarding challenge and help seniors access life-changing care, we’d love to hear from you!
What Does Success Look Like As our Outreach Manager
- Bring the strategy to life: You’ll take the growth strategy and market plan set by the Director/AVP of Growth and turn it into day-to-day outreach and enrollment actions—clear team workflows, focused priorities, and measurable pipeline results.
- Be the relationship-builder: You’ll develop and maintain trusted partnerships with referral sources and community leaders (Senior Centers, Faith-Based Organizations, and Community-Based Organizations) to generate qualified leads and sustain long-term referral performance.
- Be our face in the community: You’ll plan, coordinate, and represent us at events and outreach activities—building brand awareness, strengthening partnerships, and driving tours and referral volume.
- Educate and empower partners: You’ll create and deliver partner education (presentations, collateral, in-services) that helps community partners understand our services and follow PACE-compliant referral practices with confidence.
- Team up to drive enrollment outcomes: You’ll partner closely with the Enrollment Manager to manage the pipeline, support conversion efforts, and help achieve monthly census goals—including responding to inbound inquiries through sales, referral, and broker lines as needed.
- Own the details that make growth work: You’ll track referrals, applications, enrollments, and partner activity—maintaining accurate reporting and ensuring any partner-related fees are captured timely and correctly (as applicable).
- Keep our data clean and useful: You’ll maintain CRM documentation and data integrity, and you’ll build enrollment and pipeline reports that spotlight performance, trends, and outcomes.
- Make the process better as you go: You’ll continuously evaluate and improve outreach and enrollment workflows to increase quality, efficiency, and overall effectiveness across the growth journey.
- Lead with compliance and readiness: You’ll ensure strict adherence to DHCS and CMS marketing/enrollment regulations, and you’ll collaborate with center leadership to prepare for and support CMS and CA DHCS audits.
- Collaborate across the business: You’ll work cross-functionally with Finance and HR to stay aligned on policies, reporting needs, and compliance requirements.
- Help the team stay motivated and aligned: You’ll measure and monitor outreach incentive compensation performance against established targets—helping ensure goals and rewards stay clear, fair, and results-driven.
- Pitch in where it matters: You’ll take on additional responsibilities as needed to support the team and keep the growth engine running strong.
What Does An Ideal Candidate Need To Succeed?
- Experience that Makes an Impact – 5+ years in outreach, sales, business development, or marketing (healthcare, senior services, or related field preferred), with the ability to thrive in a community-facing, relationship-driven role.
- Leadership & Team Development – 3+ years of experience hiring, training, coaching, and mentoring outreach/sales teams to achieve growth goals and maintain high performance standards.
- Strategic Thinking & Execution – Demonstrated ability to develop and implement effective marketing and enrollment strategies, translate goals into execution plans, and deliver measurable results.
- Community Engagement Expertise – Proven success building relationships with referral sources, hospitals, providers, brokers/agencies, and community organizations to expand outreach and drive referrals.
- Data-Driven Approach – Proficiency using CRM systems and reporting tools to track outreach activity, monitor performance metrics, and maintain accurate documentation.
- Regulatory & Compliance Knowledge – Understanding of state and federal regulations governing healthcare marketing/enrollment (PACE or managed care experience preferred); ability to maintain DHCS/CMS compliant practices.
- Strong Communication & Collaboration Skills – Ability to present, facilitate trainings, negotiate, and collaborate with stakeholders at all levels (internal and external).
- Adaptability & Problem-Solving – Resourceful, solutions-oriented approach with the ability to pivot strategies, remove barriers, and improve processes in a fast-paced environment.
- Mission-Driven Mindset – Commitment to improving the lives of seniors through thoughtful, respectful, and effective community engagement.
- Education & Experience – Bachelor’s degree in business, marketing, healthcare administration, or a related field preferred (equivalent experience considered).
The Work Environment:
- Work in a true hybrid rhythm: You’ll split your time between the community (partner meetings + events), working from home, and being onsite at PACE centers/offices—so your weeks stay dynamic and people-facing.
- Stay locally mobile: You’ll have regular travel throughout the service area to meet with brokers, agencies, providers, and community partners—and to show up strong for outreach events.
- Collaborate across teams every day: You’ll work closely with Outreach, Enrollment, Center Leadership, Compliance, Finance, and HR to keep growth efforts aligned, smooth, and fully compliant.
- Use data to drive action: You’ll routinely use CRM and reporting tools to track referrals, pipeline movement, documentation quality, and performance metrics—turning activity into clear next steps.
- Thrive in a fast-moving environment: You’ll operate in a relationship-driven, high-priority setting with deadlines and shifting needs—where organization, professionalism, and responsiveness really matter.
- Flex when the community needs us: The role is primarily Monday–Friday during standard business hours, with flexibility for occasional evenings/weekends for events, partner meetings, and enrollment needs.
Physical Requirements For The Role:
- Ability to sit for extended periods while working on a computer, phone, and CRM/reporting systems.
- Ability to stand and walk for extended periods during community events, partner meetings, and onsite visits at centers and facilities.
- Ability to travel locally throughout the service area, including driving to multiple locations in a day (valid driver’s license and reliable transportation may be required).
- Ability to lift, carry, push, or pull materials for events or presentations (e.g., tables, banners, marketing collateral) up to 25 pounds, with or without reasonable accommodation.
- Ability to frequently bend, reach, and use hands/fingers for handling materials, setting up displays, and operating standard office equipment.
- Ability to communicate effectively in person, by phone, and via video conference with partners, participants, and internal teams.
- Ability to work occasional evenings and weekends to support community events and business needs.
- Ability to perform the essential functions of the role with or without reasonable accommodation.
$115,000 - $130,000 a year
What’s In It for You?
At myPlace Health, we believe that when we take exceptional care of our people, they can take exceptional care of our participants. That’s why we’ve built a comprehensive, people-first rewards package designed to support your well-being—professionally, financially, and personally.
Here’s a snapshot of what you can look forward to:
Competitive Pay & Total Rewards
We offer a strong base salary along with a total rewards package that reflects your experience, education, certifications, and the location of your role. For onsite roles, we adjust pay based on local markets; remote roles are aligned to national pay benchmarks.
Performance-Based Incentives
Our industry-leading incentive plan recognizes your contributions and rewards success based on the performance of both your team and the organization.
Ongoing Growth & Feedback
You’ll receive two performance reviews per year (when applicable), giving you the chance to grow, reflect, and celebrate your achievements.
Plan for Your Future
Take advantage of our 401(k) plan with an employer match—because your future matters.
Health Coverage that Fits Your Life
Choose from six medical plans, with up to 80% of premiums covered for employees and 75% for dependents.
More Than Just Medical
We’ve got you covered with dental and vision insurance, FSA/HSA options, short- and long-term disability, basic life insurance, and additional benefits like accident, critical illness, and hospital indemnity coverage.
Generous Time Off
Recharge with 20 days of PTO to start, 12 paid holidays, and 2 floating holidays each year.
Support for Your Learning
We prioritize your professional development with a generous CME/CEU budget, dedicated time off for learning, and ongoing growth opportunities.
Family Comes First
Our family-friendly culture includes paid parental leave and a child care stipend to help support you at home.
Ready to Make a Meaningful Impact?
At myPlace Health, we’re not just growing a program—we’re building a movement to bring high-quality, compassionate care to the seniors who need it most. As our Growth Manager, you’ll have the chance to lead with purpose, innovate with heart, and connect our community’s most vulnerable members to life-changing support. If you’re excited to lead a team that’s passionate, mission-driven, and ready to make a difference every day, we can’t wait to meet you. Join us in transforming care for seniors—one connection at a time.
Your Application
Please submit your resume/CV.
Our Commitment to Diversity, Equity and Inclusion
At myPlace Health, we value the diversity of our team members, and we are committed to building a culture of inclusion and belonging. We pride ourselves to be an equal opportunity employer. People seeking employment at myPlace Health are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
COVID-19 Vaccination Policy
At myPlace Health, we provide safe and high-quality care to our participants. To achieve this, we have a policy that strongly recommends Covid-19 vaccination to keep both our team members and participants safe. Medical and religious exemptions can be granted based upon review of proper documentation. We adhere to all federal, state, and local regulations by obtaining necessary proof of vaccination prior to employment.
Beware of Scams and Fraud
Please beware of scams that solicit interviews or promote jobs for opportunities that are not listed on our website or are not directly related to a job you applied for yourself. Please be advised that myPlace Health will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams’ option: https://reportfraud.ftc.gov/#/
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
