Job Description
Company Description
Webnyay offers an end-to-end solution for managing and resolving grievances and disputes for
Government authorities, Businesses and Organizations. Conceptualized by leading legal professionals
and developed by top software engineers, Webnyay provides trusted and comprehensive solutions for
grievance redressal and online dispute resolution.
Role Description
This is a full-time role for a Legal Case Manager. The Case Manager will be responsible for handling
case intake and assessment, coordinating with stakeholders, managing case documentation, and
ensuring effective communication throughout the dispute resolution process. They will work closely
with legal experts, clients, and other parties to provide timely and efficient case management services.
This is a full-time work-from-office role for an ODR Case Manager at Webnyay’s Noida office. The
ODR Case Manager will be responsible for managing arbitrations and mediations that Webnyay handles
as an ODR Institution, facilitating communication between parties, and utilizing technology for efficient
dispute resolution. This role allows some flexibility to work from home when required.
Qualifications
• Experience in case management, legal procedures, and dispute resolution
• Strong organizational and documentation skills
• Strong communication and negotiation skills
• Knowledge of online dispute resolution (ODR), Arbitration law and Mediation
• Excellent written and verbal communication skills
• Ability to work independently and lead
• Proficiency in using Microsoft 365 applications and tools
• Knowledge of legal terminology and processes is beneficial
• Bachelor’s degree in Law or a related field
• Minimum of 1 year professional experience
Why Webnyay
• Work directly with founders.
• Be part of the Operations team (handling operations end-to-end) instead of being a cog in a big
team.
• Own operations outcomes, be directly in touch with clients.
Logistics
• Work from office role
• Office is in Sector 110, Noida (Delhi NCR). Ample parking is available.
